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April 2017
April 2017
XA turns off if unplugged
My XA turns of unless plugged in to the mains. Any ideas?
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April 2017
April 2017
Probably a bad or faulty battery.
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April 2017
April 2017
Hi @Joanne01,
I'm sorry to hear that. This does sound hardware related as @MilesTails suggested. I recommend that you get in contact with your Local support for assistance with having your device sent in to an authorized service center for repair.
Let me know how it works out!