Backup failure & Internal memory full

[cycleroundtheto]

The backup randomly gets stuck at 50% of every item and just disappear from the notification bar without any notice. I set my phone to automatically back up and it is now bloating my internal memory. The System Data is taking up 5.74GB now.

[CameronT]

Hi @cycleroundthetown,

Welcome to the community.

You need to clear the data in the Backup & restore app.

1. From your Home screen, tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Tap the menu button (three vertical dots) > Show system.
4. Find and tap Backup & restore > Storage > CLEAR DATA.

[cycleroundtheto]

What should I do if I want to back up my phone then? It does not work and only bloats up and waste my internal storage space.