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WF-1000XM4 Battery Drain

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SpankerCC
Explorer

WF-1000XM4 Battery Drain

I've had these earphones for a few weeks now and they're great, the one issue I'm having is that the battery drains overnight.

 

I often use them to watch netflix on my tablet in bed, they start with 100% and usually have 80-90% left when I'm done. 

When finished, I turn off the bluetooth on my tablet and switch it off. I take the earphones out and leave them on the side, they are set to switch off when taken out of the ear.

When I wake up, they are always down to 1 or 2%, what am I doing wrong?

I don't put them back in the charging box as quite frankly, I shouldn't have to as they're set to switch off when taken out of the ear.

Any suggestions would be greatly appreciated.

Thanks in advance

13 REPLIES 13
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MSGomes
Explorer

Hi! My set has the same problem. Did you solved this?

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HannahEd01
Community Team

Hey MSGomes , have you tried all the steps on the thread?

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MSGomes
Explorer

Hi! Yes, I did. Also factory reset.

 

What I found was, after pairing with the phone, the infrared emitter and receiver (proximity sensor) are always on, which drains a bit of battery. It gets worse if I leave the phones with the IR pointing to something, like the table. Then, sometimes they wake up and connect to a device previously paired with.

 

So, for now, if I don't plan to use them for a while, I just factory reset them and place them in the case with that electric isolator paper. Othwerwise, I leave them outside the case, with the IR facing up. 

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HannahEd01
Community Team

Hey MSGomes, thank you for updating the thread.