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Sony Headphones Connect app crashing (Android)

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Teddy2000
New

Sony Headphones Connect app crashing (Android)

Hey!

 

The Sony Headphones connect app version 9.5.0 is closing down 5-10 sec after launching it on my phone. Started happening late may when the app updated to 9.5.0.

 

The app is running on a Samsung galaxy z fold 3 with Android 13 may security update. I have tried to restart the phone, clear the cache, reinstall the app and tweak some settingd on Android like backround app behavior.

 

Nothing has worked for the exception of reinstalling the app which fixes it for a couple of days before is starts to crash again.

 

Thank you reading my post.

1 REPLY 1
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HannahEd01
Community Team

Hey Teddy2000, did you try using the app on another phone to see if the issue is with your phone or not?