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VAIO SVF Laptop - USB 3 Not Recognised

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johngward
Explorer

VAIO SVF Laptop - USB 3 Not Recognised

MY SVF15AC1 has, regretfully, never recognised any USB 3 connections.

 

Following previous advice I have rebuilt the original system, including the 8.1 update. Neither before or after the rebuild, I have never been able to access any USB 3 connection.

 

Plugging in a USB 3 Flash drive I get the message that "USB not recognised". It is recognised and has been used in the basic USB Port.  The USB Stick has been used in a different Laptop without ant ptoblem. 

 

My 12 month warranty is up in a couple of weeks, so any advice would be appreciated 

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