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My Phone will not Charge

SOLVED
Not applicable

My Phone will not Charge

Hi

Hopefully someone can help diagnose my problem.

Yesterday my phone stopped charging

I have checked the lead on someone elses phone and that is working ok.

I have 2 batteries and the same problem happens with both so I am pretty certain it is not fauly batteries.

Both batteries are now drainined.

I suspect the problem may be a fault with the connection where the charging lead goes into the phone.

Has anyone else experienced this problem and was this the cause or could it be something else?

If it is a faulty connection what would be the best ie cheapest way to get it fixed. The phone is out of warranty

Any help would be much appreciated.

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

how about trying a different micro USB cable? did you checked if it works if you connect it directly to the computer?

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5 REPLIES 5
profile.country.GB.title
Uliwooly
Expert

how about trying a different micro USB cable? did you checked if it works if you connect it directly to the computer?

Not applicable

Yes tried 2, my one at home which goes straight to the mains plug and and one at work that just connects to my PC

profile.country.GB.title
Uliwooly
Expert

does your computer recognize your phone if you try to mount the SD card?

Not applicable

No, used to get a screen pop up asking if I wanted to sync it with the PC but as work computer always just clicked no

That message does not appear now

profile.country.GB.title
Uliwooly
Expert

lets try this

1) backup everything on your phone

2) install Update Service on your PC

http://www.sonyericsson.com/cws/support/mobilephones/downloads/subject/updateservice/1.689743?cc=gb&...

3) connect your phone when the computer ask you to on flashmode

lets see if that does recognize your phone if it doesn't you will have to contact SonyEricsson

http://www.sonyericsson.com/cws/common/contact?cc=gb&lc=en

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