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Hey my Touch Screen Stopped Working

SOLVED
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Hey my Touch Screen Stopped Working

Hey Guys,

Today morning, suddenly my NEO was really HOT, near the camera, and my touch screen was not working. I could not switch it off since the touch screen was not operating so had to pull the battery out. I let it cool down and then restarted it again. The apps everything seem to work fine, since when i press the headset button the music plays, the touch screen is not working.

Please HELPppppppppppppppp

16 REPLIES 16
Not applicable

Hey i got back NEW Xperia NEO. The problem stated by the Service center was,

**BOOT Failure swab pcb **

what does this mean??

Sam
Legend
Legend

Basicly this means that there was a hardware issue with the main board and that they have replaced it.

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Uliwooly
Expert

Awesome that you got it fixed Slightly_smiling_Face

Not applicable

Actually didn't get it fixed, they gave me NEW one.

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Uliwooly
Expert

even better

Not applicable

They said that the Device was dropped. It seems that there is some serious device hardware problem, and i hope i do not get similar problem in my new Device.

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Uliwooly
Expert

well as long as you get a new one and hopefully a issues free unit its all good