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Can not hear when making calls

SOLVED
Not applicable

Can not hear when making calls

I've just got the X10 mini and made my first call out yesterday which started well but after about 6mins I could not hear the person on the other end of the phone but they could hear me. I tried calling out again this morning and the same thing happened. The only way I can hear the other person is to have the phone on loud speaker. Does anyone know what I am doing wrong as it is driving me mad?
12 REPLIES 12
Not applicable

I had the same problem when I got my phone.

I took it back to the store and they sent it in for service - got it back 2 weeks later, still with the same problem (but with a new Android version installed :smileyconfused:). Another 2 weeks in the shop, and I got it back - this time working as it should. I don't know what they did, but they fixed something.

Soooo..... I'd say this is a "common" problem that the Sony Ericsson service people need to fix.

Good luck!

suze
Leader

There is nothing more you can do at home.  Being a bit of a sceptic... perhaps it was an issue with the phone that caused the original owner to sell.  It may be worth going back to them with a query about it, not sure on the terms on Ebay as I have never bought electrical stuff on there.

You could contact the SE service centre in your region and ask for an estimate on repair. List of phone numbers for you....

http://www.sonyericsson.com/cws/corporate/common/contact/phonelist

The only other thing is to use it with a head set as previously suggested.

Sorry that I couldn't assist more.

Not applicable

Thanks all,back to Sony it goes.