Basic support - X10

[#1]

Some basic info, please.

1. User Guide, phone based: Updated software. After date restore, could not access phone user guide, had to go online.

    Followed tip to download & install replacement. Found the original where it should be in phone's folder. (Guides were different sizes.)

    Replaced existing guide. Now the user guide logo has disappeared from the list.

    How to activate phone based guide?

2. Google mail: Cannot access contact list. If I want to compose an e-mail, I need to know who to send to ahead of time,

    And I need to type in the full address each time.

    Ideas on how to access contact list?

3. Contact list (phone): I have 1 registered gmail account. When I enter a new contact in the phone, the info

    gets replicated to the gmail entry - twicw. Scrolling down the contact entry shows a duplicate entry for the google account.

    How to remove the duplicate?

Thanks

[#2]

didn't work.

same behavior - app not installed ...

[#3]

got as far as sending the e-mail.

sent copy to my regular email & 1 to gmail.

both arrived with no attachment. the attachment "send_contacts.vcf" did show below the subject form field.

is there a folder on the phone where this may have been saved?

[Uliwooly]

do that on your computer

[Uliwooly]

in the case of repeated contacts

your phone/computer doesn't know that bob and bobby are the same person, so, if you want to keep Bob as the contact, edit the contact, add the email and then delete bobby

[#6]

with familiarity comes understanding.

did a merge on my PC, edited & deleted some stuff.

Then I noticed the "other contacts" folder where i found a bunch of stuff that was missing.

added them to "my contacts"

almost there, i think.

there is at least 1 gmail contact not on the phone & 1 on the phone not on gmail.

sync is on on the phone.

whew - thanks for the help so far.

[Uliwooly]

no problem, let me know if you get stuck and make sure you try the Xperia Arc's launcher and widgets

[#8]

actually, a bit stuck still. 1 contact one the phone not in gmail, 1 in gmail not on the phone.

can't see any difference in layout.

[Uliwooly · Accepted solution]

transfer all the contacts as they are right now to Gmail, and you can continue to modify them on your computer, then you will delete ALL the contacts from your phone so you can sync ONLY gmail contacts (then you can create a backup of your contacts on your phone)

[#10]

sometimes a reboot is the only way. 😉

OK, thanks

have a good evening.

[Uliwooly]

yeah, no problem, if you have any  more questions let me know