Xperia M5 slows/stops charging at 86% battery

[Abdoul27]

Xperia M5 slows/stops charging at 86% battery

[Uliwooly]

@Abdoul27

Do elaborate on the issue as much as possible 

[Jonas]

Hi @Abdoul27, welcome to our forum and I'm sorry to hear about this.

Have you tried charging the device when it's powered off and while using both the cable and the wall mounted charger that was included with your device?

You can also try charging the device in safe mode and see if you can reach 100% when downloaded applications aren't loaded.

Let me know how it goes!

[Tolei]

Hola, el mio detiene la carga a los 56%, empezó a hacer varias cosas como al reiniciar se queda optimizado App y tarda unos 10 minutos en iniciar, o apagarse la pantalla y tener que reiniciar con el botón cercano a la tarjeta sd xq no responde de otra manera y también se apaga de la nada,  ojala tengan las soluciones necesarias. 

Gracias 

Hi, mine stops the load at 56%, started doing several things like when restarting it stays optimized App and it takes about 10 minutes to start, or turn off the screen and have to restart with the button near the sd card xq no It responds in another way and it also goes out of nowhere, hopefully have the necessary solutions.

Thank you

gT

[Jonas]

Hi @Tolei, sorry to hear about this and I apologize for my late reply, I have been out of office due to vacation.

Your question has been translated to English as this is an International forum.

I would recommend that you perform a software repair using Xperia Companion. Do note that this will delete all data stored on the internal storage of the device, so remember to create a backup using Xperia Companion before you start with the repair.

Keep me posted!