M2 Not Charging when Battery is Low

[MatP]

I recently took delivery of my M2 and am generally very pleased with it. However, I'm encountering a problem when the battery charge is low. It doesn't seem to take charge when I plug it in. It recognises that a charger is connected, as in tries to go into night mode and stops showing the "Connect your charger" message, but it doesn't actually CHARGE - no notification icon or light, battery keeps draining. Ultimately, the battery goes dead and the phone shuts down.Then, as "expected", it takes a few moments to show that it is charging, and eventually the light comes on and charge happens. This seems to only happen when the charge is low before I plug it in. If there is more than minimal charge, then it charges OK. It's a bit of a problem that I can't charge the phone when the charge is low.....

Any ideas?

[rosie1]

Same problem - can anyone give me help with what to do about it? Im going to send it off but in the mean time am really missing my phone. It would be great if someone could help.

[squrrel]

Hello
you have the latest firmware 18.3.1.C.1.17?
this problem was solved by this update

[Jepri]

this is stupid, I just bought this m2 aqua first it did charging like it is, but then now it took about 11h for only 75% battery??? I really sad, also when charging phone getting heating like **bleep**, i really confuse, please some help??

[Alika25]

I have problem too with my xperia m2 dual, from 2days ago cannot work to charge.
I try to restart, and any solution but zonkk,,, help me for this problem , thank you before,

[RounakS]

Hi,

I tried charging my phone in safe mode. It seems to charge perfectly. Does this mean I need to simply reinstall the OS??

[MightOfGeek]

Before reinstalling your OS try and identify why it is doing that

[RajputAmit]

dude how did ur problem of "phone not charging" got cured?  i am interested because i have treid everything and its not charging just recognizes the charger and stops, even when connected to the laptop. Please do help me if you got anything helpful for me!.

[Francis55]

Try charging M2 through a laptop USB port. Try all ports before giving up. The laptop USB ports are more load robust compared to wall power chargers.