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back cover is slightly open on m4 aqua

aquaman
Visitor

back cover is slightly open on m4 aqua

is it okay to keep slightly opened back cover of m4 aqua dual (coral) ..??

will it cause issue if i go inside water for taking photos?

9 REPLIES 9
Hampus
Champion

Hi,

If the back cover is slightly open, I do not suggest that you expose the phone to water. I suggest that you visit nearest service center in this case to have your phone examined by a technician. You can contact your local support team for further information about nearest service center and/or how to proceed with this in the best possible way:

http://support.sonymobile.com/global-en/contactUs/

Kienzel
Visitor

Is there something i should know? i thought the backs on these were sealed?!

M-Gabriel
Visitor

It's my father's mobile i bought it to him from Saudi Arabia (we live in Egypt) and then we discovered that the back cover is slightly opened from the camera button's location and micro sd's location, the mobile keeps restarting while giving blue screen at first, it also do a lot of crazy stuff like over-heating from the rear camera location while no apps are running and even in safe mode "which i consider the main reason of restarting repeatedly" , copying icons to home screen and random touches on the screen shown as circles, it's also most of the times gets laggy.
If i could visit a Sony service provider in Egypt while the guarantee is from Saudi Arabia, is it Okay? or what should i do?!

profile.country.GB.title
Uliwooly
Expert

@M-Gabriel

Based on your other post, I think it's a hardware problem rather than software 

http://talk.sonymobile.com/t5/Xperia-8482-M4-Aqua/back-cover-is-slightly-open-on-m4-aqua/m-p/1039275...

Contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

Phy
Legend
Legend

Try repairing the phone with Sony PC Companion.
http://support.sonymobile.com/us/tools/pc-companion/
M-Gabriel
Visitor

@uliwooly
Could it be repaired due to guarantee or not? as it's from another country

M-Gabriel
Visitor

@Phy

I've done a software repair and still the same. I do believe it's a hardware problem due to that openings on the back cover

DeepsZn
Visitor

Hi did u manage to sort out your m4 aqua? I have the exact same issues with blue screen n lagg n having to restart continuously after the back cover became slightly detached..
wids
Visitor

Hi mine was doing this i tried many things (THE CAUSE WAS THE BATTERY ) change it it will be fixed