Hi @Kumru, welcome to our forum!
Your question has been translated to English as this is an International forum.
I'm not quite sure that I understand your question, have you sent your device to service and your are wondering about the status of the repair? If that is the case, please get in touch with your Local support team as we do not handle service cases on our forum, they are handled on a local level.
I hope that helps and I'm sorry if I misunderstood your question!
