Problems with my STR-DN860

[YoMoma]

Just purchased a used STR-DN860 and im tying to get it setup correctly. But I can’t get anything from the receiver to show on my tv. I’m confident I have it hooked up correctly but nothing shows on the tv when I hit the home button on the remote.  I can do a few setting changes through the receivers display but that’s it. 

Is it possible that the receiver has no operating system to view on my tv? 

I keep hoping I have a connection not right to the tv and that’s what’s causing it, but I’m running out of ideas. 

And I don’t see anything that references this in the help guide.

thanks for any help. 

[Pascale_F]

Hi YoMoma, 

Welcome to the community. 

I'll just see if I can find any help regarding this. In the meantime though, maybe another community member might have some ideas. 

Thanks,

Pascale

[grolschie]

Here's the help page for connecting a TV to the STR-DN860:

https://helpguide.sony.net/ha/strdn106826/v1/en/contents/TP0000638417.html 

And the relevant troubleshooting page:

https://helpguide.sony.net/ha/strdn10686/v1/en/contents/TP0000638113.html 

[YoMoma]

I have had my hdmi ARC from the back of the receiver connected to the ARC hdmi in the tv. 

I may try another HDMI connection from the radio. My bro has the same model radio and his output from his receiver to tv is the  DVD hdmi

[Vanilla_]

Hi YoMoma, 

Trying a new cable would be great! Also, try connecting the HDMI device directly to the TV instead of the receiver.

Best wishes,

Vanilla_