HTC CT 390 not working

[maffen80]

Hi everyone

I have a tv Bravia connected to a sound bar HT-CT390 which suddenly stopped working. No sound. 

First, I tried a different HDMI cable. Second, I tried to reset the sound bar. I tried few times to switch the tv off and restart it. Still no sound. What do you suggest I should do, Is there a support number I can call to arrange a technician to come? 

Thanks

maffo 

[LightFoot]

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@maffen80 wrote:

Hi everyone

I have a tv Bravia connected to a sound bar HT-CT390 which suddenly stopped working. No sound. 

First, I tried a different HDMI cable. Second, I tried to reset the sound bar. I tried few times to switch the tv off and restart it. Still no sound. What do you suggest I should do, Is there a support number I can call to arrange a technician to come? 

Thanks

maffo 

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Hi @maffen80  I would contact Sony Support for your country or region. In the UK Sony UK Support