- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
a month ago
a month ago
The menu button on my A9 III has stopped working. Please help!
The menu button on my A9 III has stopped working. Please help!
3 REPLIES 3
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
4 weeks ago
4 weeks ago
@almulroy check if any dust has entered that area, you can get a small air blower to or a brush to gently remove any dust. You can always try to initialize the camera: https://helpguide.sony.net/ilc/2380/v1/en/contents/0601_setting_reset.html?search=reset
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
4 weeks ago
4 weeks ago
Hi. I’ve checked, and the camera is dust-free. However, the menu is inactive, so I’m unable to reset the camera to factory settings using this method.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
3 weeks ago
3 weeks ago
To me this is something that needs physical inspection, so it's best to contact Sony or the retailer!