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Issues adding funds to my wallet

Issues adding funds to my wallet

Hi all, I am unable to add funds to my wallet, it keep saying 'We've encountered an error while processing your order. Please try again later'. I have tried paypal and my debit card. This is for a PS4, and trying to buy playstation plus subscription.

2 REPLIES 2
Anonymous
Not applicable

Hi there, this is the Community for Sony Electronics. Sony PlayStation have their own Community here. However, in your case I think you'd better contact their support team about this. You'll find their contact page here.

I'll try again, but their offers of problems didn't match my problem, and the chat just sits there dead for hours.

Thanks for your attempt though. Merry Christmas!