Ear protectors back on the Large Bluetooth Head phones

[DavidKemsley]

I took them off a few months ago when the earphones were not charging and just Cant Get the Foam protectors back on the headphones- can anyone kindly help??  

[Owen_G]

Hi David,

Welcome to the Community. Sorry to hear you're having trouble with your headphones. Could you give us a few more details, and we'll do our best to advise? What model of headphones do you have?

Thanks,

Owen

[DavidKemsley]

Sony MDR-XB950BT Bluetooth Premium Xtra Bass Overhead Headphones - Black

Owen if i could send them somewhere I would as I just cant get the ear Protectors Back on 

thanks in  advance for your help 

[DavidKemsley]

Re: Ear protectors back on the Large Bluetooth Head phones

Sony MDR-XB950BT Bluetooth Premium Xtra Bass Overhead Headphones - Black

@Owen_G if i could send them somewhere I would as I just cant get the ear Protectors Back on 

thanks in  advance for your help 

[DavidKemsley]

Sony MDR-XB950BT Bluetooth Premium Xtra Bass Overhead Headphones - Black

@Owen_G if i could send them somewhere I would as I just cant get the ear Protectors Back on 

thanks in  advance for your help 

[jumpsuit]

Hi @DavidKemsley

Please don't double post,

I have added the @ to your previous post so Owen gets a notification.

Thanks

[Owen_G]

Hi David,

To attach the earpads, align the projection in the groove on the main part with the notch on the earpad, then place your finger at the notch, and press and move your finger around the skirt of the earpad once to mount the skirt to the groove on the main part. You can find an illustrated guide here: http://bit.ly/2jSiDqz.

I hope this helps. Please let us know if you have any further difficulty.

Thanks,

Owen

[DavidKemsley]

yes thank you Owen i have seen these instructions before they do not workcan i send them somewhere please to be mended thank you very much in advance 

[Pascale_F]

Hi David, 

Please contact Sony Support about this here. 

Thanks, 

Pascale