there is no items in your collection -album. and Walkman

[jkhichar]

an error message is coming when opening album as there are no items in your collection. I have formated my phone twice and even repaired it. but still this problem is coming. I can see files of sd card in file commander but can not see any of the item stored in sd card while connect my phone to laptop using USB. my Walkman is also not showing any song. cleared catch from my apps, tried force stop and also deleted nomadia file. but still the problem is coming. please help

[jkhichar]

When I installed another sd card then I was only able to use Walkman. Albus was not working

[_alexdon_]

What class is the microSD?

[jkhichar]

Class4

[_alexdon_]

Try with at least class 6 card.

[jkhichar]

The same card was working earlier. These all problems are coming after resat

[_alexdon_]

In this case,try to reformat the card in FAT32.

[jkhichar]

Thanks

[_alexdon_]

Keep us updated.

[vennela]

thanks for the support. it worked

---

@alexdon wrote:

Settings-apps-all-media storage,force stop and clear data.Restart.Tell the result.

---

[JMZ]

Hi

From a couple days ago I have had the same kind of problem with my Z5's Album app, where all my images and photos are not detected. When I receive an image from Whatsapp it also marks "THIS FILE DOESN´T EXIST ON YOUR SD" (the option for this app is set to AUTO SAVE IMAGES). When I use the Camera, it takes the picture but, when you try to see it, a "FAILED OPERATION" message is shown and the photo "disappears". However, if you browse in any other Gallery app (such as Piktures) or if you use a File Manager (File Commander/ES File Manager), ALL IMAGES ARE THERE in their respective folders!!!

I browsed the Play Store comments for the Album UPDATE and it seems I'm not the only one with this problem. The first time this happened I performed a full factory reset and there was no further problem, but last night I made exactly the same and it didn´t work out.

It just happened for the images, music is OK and my SD card is Class10. I´ve also tried thee Software Repair with PC Companion and just worked for a while. I also took the "Settings-apps-all-media storage,force stop and clear data.Restart" option and didn´t work out. Now it´s all down again =(

UPDATE:

In Safe Mode there was no problem. So What can I do to fix it in normal mode???