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Sony c4 charging only when off

NOGINOG
Visitor

Sony c4 charging only when off

Sony c4 charging only when off

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3 REPLIES 3
Haidang
Visitor


@NOGINOG wrote:

Sony c4 charging only when off


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NOGINOG
Visitor

What please make it clear what your trying to say

Jonas
Master

Hi @NOGINOG, sorry to hear about this. Slightly_frowning_Face

Could you try charging your device while its rebooted in safe mode? Just so we can make sure that a downloaded application isn't the cause of this.

If you are using a USB cable and a USB port to charge your device, try using the wall mounted charger that was in included with your device as this will charge the device a bit faster compared to a USB port.

@Haidang, your question has been translated to English as this is an International forum, but I'm still not exactly sure what behaviour you are experiencing, could you please elaborate a bit? Thanks.