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Very low sound from sony tv bluetooth output to sony headphones compared to headphone socket output

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JohnR3
Explorer

Very low sound from sony tv bluetooth output to sony headphones compared to headphone socket output

Audio level on sony tv bluetooth output to my sony headphones very low (indicated setting 98) compared to output level from headphone socket (indicated setting 22) I have varied out factory resets on tv and headphones numerous times

22 REPLIES 22
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JohnR3
Explorer

Sony authorised engineer called. He was unable to improve on the low Bluetooth volume issue. Also, he suggested I visit retailer and check Bluetooth headphone output on other Sony tv sets which I did. Even on the latest Sony models the low Bluetooth headphone output is low, the retailer needed the volume setting to be 76. So it seems that this is a  Sony issue that has been present on Sony sets for ages.

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TheRealOG
Community Team

@JohnR3 I think you need to contact Sony Support with these details and take it from there! 

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JohnR3
Explorer

Thanks for suggestion