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KD55XH9005 ARC Issue

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MrWh1t3
Explorer

KD55XH9005 ARC Issue

I purchased this TV last week, which I'm very happy with apart from an issue I am having with my LG Sound Bar. I have it connected to the TV via HDMI ARC, but for some reason it keep defaulting to Optical. I have manually switched the bar to HDMI but this does not help. I have tried several HDMI cables to no avail and have even resorted to factory resetting the TV, but still no luck. 

 

On the settings of the TV I have turned the eARC option to off to see if that made a difference, I have also toggled Bravia sync on and off  to see if this would force the ARC connection, but once again this didn't help. 

 

I have also noted the TV has restarted itself a couple of time while I was in the settings menus and also when I switch the TV off it will power up the Sound Bar randomly. Could this be a software/firmware issue? Is anyone else having similar issues?

 

Thanks.

10 REPLIES 10
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Joe_Dohn
Specialist

Try changing these settings:

 

  • Press the ‘Home’ button on the remote
  • Navigate to ‘Settings’ on top of the page
  • Navigate to ‘Network & Internet
  • Navigate to ‘Home network
  • Navigate to ‘IP control
  • Make sure that the 'Simple IP control' setting is set to 'ON'

 

  • Press the ‘Home’ button on the remote
  • Navigate to ‘Settings’ on top of the page
  • Navigate to ‘Watching TV
  • Navigate to ‘External inputs
  • Navigate to ‘Advanced settings
  • Navigate to ‘RS232C control’ 
  • Make sure that the setting is set to ‘OFF

 

Do let us know if this solves it for you.

 

- JD