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65xg9505 Problems

profile.country.RO.title
Mikhail_vio
New

65xg9505 Problems

Hello. Each time I start the TV, this expensive TV, this TV do not start thr TV function : the image is black. I have to do it again or to restart it. Also if I connect HDMI, laptop, same issue!

 

Why?? 

5 REPLIES 5
profile.country.DE.title
Peter_S.
Genius

Hi Mikhail_vio,

 

Is your TV running the latest software?

https://www.sony.co.uk/electronics/support/lcd-tvs-android-xg95xx_x95xxg-series/kd-65xg9505/download...

 

Cheers

Peter

profile.country.RO.title
Mikhail_vio
New

The tv have la la test updates 

Sent from Yahoo Mail on Android
profile.country.GB.title
Joe_Dohn
Specialist

Have you tried disconnecting everything from the TV and unplugging it from the mains for 2-3 minutes to depower the set?

profile.country.RO.title
Mikhail_vio
New

Hello. The issues continue: youtube sometimes is blocking, and only restart solve it, and when I use hdmi from laptop I have to try for 2 Times or to unolug the hdmi cable, and sometimes when I switch to TV the screen is black. 

profile.country.GB.title
Joe_Dohn
Specialist

Have you tried clearing cached data (Settings - Device Preferences - Storage - Internal Shared Storage - Cached data) or resetting the TV (Settings - Device Preferences - Reset) ?