The video camera is UNUSABLE!!!

[Sensination]

Can someone form Sony please address the issue with video recording please? At current stage the 4k video recording is unusable. The recordings are choppy as **bleep**, loose frames, skip often and regardless of codec used they are basically unusable!!! The phones for $400 can easily record 4k vidoes so I don;t understand why a phone for $950 cnnot handle such simpel task!!!

PLEASE CAN YOU ADDRESS THE ISSUE???

[Lutkis]

Also I'll add that if you take 4K video with HDR on, you can't upload it to WhatsApp.

I get an error saying

"Failed to process video, please try again later. If you keep seeing this message, please restart your phone."

And no, reboot didn't help..

[Sensination]

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@Lutkis wrote:

Also I'll add that if you take 4K video with HDR on, you can't upload it to WhatsApp.

I get an error saying

"Failed to process video, please try again later. If you keep seeing this message, please restart your phone."

And no, reboot didn't help..

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That's actually not Sony's fault but WhatsApp. It's because HDR can only be recorded in 265 HVEC and WhatsApp does not support this format.