topic Re: Line on my screen. KDL-55W829B in Other TVs

Line on my screen. KDL-55W829B

lechamb69 — Sat, 22 Jul 2017 20:43:30 GMT

anyone know about fixing line in screen near bottom going across ?

Re: Line on my screen. KDL-55W829B

Anonymous — Sun, 23 Jul 2017 01:41:30 GMT

First thing to do is factory reset the tv - its been known to do wonders. If that fails, you need to book it in for repairs.

Re: Line on my screen. KDL-55W829B

lechamb69 — Mon, 24 Jul 2017 13:56:03 GMT

did this ,no difference..... how much is call out ,UK ..and repairs

Re: Line on my screen. KDL-55W829B

Anonymous — Mon, 24 Jul 2017 14:08:20 GMT

Hi there

Im a customer of Sony just like you, so I dont know. But you can find a repair centre near you, via:

http://services.sony.co.uk/support/en/repair/asc

Cheers

Re: Line on my screen. KDL-55W829B

lechamb69 — Mon, 24 Jul 2017 14:22:02 GMT

they dont repair no more they say.... only the replace tv for £££

Re: Line on my screen. KDL-55W829B

lechamb69 — Mon, 24 Jul 2017 14:28:27 GMT

just been quoted for me to give them my tv and i give them £781 for a replacement with 3month warrenty..

ARE THEY CRAZY cheaper to buy newer model with full warrenty

is this standard with sony now as wont be buying another sony tv

SONY replacement program for faulty panel (my tv for there refurb)

lechamb69 — Mon, 24 Jul 2017 16:28:12 GMT

i spoke to sony support and told me i could get a replacement tv for my faulty

KDL-55W829B panel as been its only about 2.5 years since i got it ( bought it from sony outlet ) as long is i pay some extra £££ and it will only have 3 month warrenty.

well i phoned the sony repair dealers and the prices vary so much.

Armstrong Hifi Video Services Ltd quoted £781

and then another quoted £1080 for same tv , only cost me £650 to start with.

where do they get these prices and what waste of time , can get brand new and newer model for less with full warrenty

Re: SONY replacement program for faulty panel (my tv for there refurb)

Anonymous — Mon, 24 Jul 2017 17:04:03 GMT

Hi there

I have merged your new thread with this one as there really is no need to create a whole new thread (which gives no context of what previously happened).

Unfortunately I do not know what else to suggest - so the only thing I can really do is to escalate your complaint on these forums to Sony Support for them to get in touch with you (which I have now done so). Please ensure that you have correct contact details in your profile so Sony can contact you.

Cheers