topic Re: Bravia TV KDL-50W829B Can't connect to Netflix in Other TVs

Bravia TV KDL-50W829B Can't connect to Netflix

oakwell1 — Fri, 11 Mar 2016 13:22:05 GMT

I thought I'd try Netflix but every time I try to connect I get the - 'Couldn't connect to Netflix. Please try again or restart your home network and streaming device. Code: ui-113' message.

I've followed all the instructions but still get the same message.

Is there a solution or should I just abandon Netflix?

Re: Bravia TV KDL-50W829B Can't connect to Netflix

Anonymous — Fri, 11 Mar 2016 13:34:03 GMT

Hi there

Are you with BT using their HomeHub 3 router by any chance?

Cheers

Re: Bravia TV KDL-50W829B Can't connect to Netflix

oakwell1 — Fri, 11 Mar 2016 20:14:20 GMT

I am mate. Should I be worried?

Re: Bravia TV KDL-50W829B Can't connect to Netflix

Anonymous — Fri, 11 Mar 2016 20:18:40 GMT

Hi there

Should you be worried... No. But you will need to replace your router with a HH4 or HH5. 😞

Please have a read of the following two threads:

https://community.sony.co.uk/t5/televisions/netflix-ui-113-error/m-p/2120236

https://community.sony.co.uk/t5/televisions/bravia-kdl-42w705-netflix-only-works-if-tv-is-factory-re...

Cheers

Re: Bravia TV KDL-50W829B Can't connect to Netflix

oakwell1 — Fri, 11 Mar 2016 22:00:29 GMT

A fascinating read. It looks like a visit to ebay for me then.

Thanks for your help.

Re: Bravia TV KDL-50W829B Can't connect to Netflix

oakwell1 — Thu, 24 Mar 2016 12:28:48 GMT

Home Hub 4 installed and Netflix working fine.

Thanks again.

Now, if you could tell me how to get ITV Hub???

Re: Bravia TV KDL-50W829B Can't connect to Netflix

Anonymous — Thu, 24 Mar 2016 13:49:02 GMT

Hi there

Im glad it works!

In regards to ITV Hub, unfortunately it is not possible on your TV. Only Android TVs in Sonys range has it, due to it being available through YouView

Cheers