topic Re: TV developed a Vertical line, SONY wont repair it PURCHASED 15/12/1014 in Other TVs

TV developed a Vertical line, SONY wont repair it PURCHASED 15/12/1014

knockerbrown — Fri, 29 Jan 2016 15:15:08 GMT

contacted Sony regarding a vertical line on my TV and with it only being out off UK < warranty for a few weeks got told by the repairers that Sony are not going to subtidise the repair in any way, the cost is for the panel itself is 871.00 pounds I was told by the repairers

I am sure A Sony TV should not last 57 weeks should it. costing 1300.00 pounds

Model is KD-55x8505b

Re: TV developed a Vertical line, SONY wont repair it PURCHASED 15/12/1014

adyjay33 — Fri, 29 Jan 2016 16:18:28 GMT

Trading standards...

Re: TV developed a Vertical line, SONY wont repair it PURCHASED 15/12/1014

Anonymous — Fri, 29 Jan 2016 17:15:48 GMT

Hi there

Please have a read of this thread:

https://community.sony.co.uk/t5/televisions/sony-bravia-led-kdl40w605b-eight-red-blinks-error/m-p/2066005

There is an option you can take, but it is with the retailer you purchased it from, under the 'Sale of Goods Act'

Cheers

Re: TV developed a Vertical line, SONY wont repair it PURCHASED 15/12/1014

knockerbrown — Sun, 31 Jan 2016 13:55:39 GMT

thanks for the info peeps

contacted Currys mentioned on the phone for the garantee that I am refering to the EU law regarding getting the TV fixed , and he said thats another thing then! so TV is going to get picked up on this following Monday.

🙂

Re: TV developed a Vertical line, SONY wont repair it PURCHASED 15/12/1014

Anonymous — Mon, 01 Feb 2016 01:26:41 GMT

Excellent

They may try and fob you off again, but stick by it and you should be ok.