topic Sony Customer Service - are they trained to be terrible? in PCs & Accessories https://community.sony.gr/t5/pcs-accessories/sony-customer-service-are-they-trained-to-be-terrible/m-p/663882#M8531 <HTML><HEAD></HEAD><BODY><P _mce_style="" style=";"><SPAN>I have been trying to deal with someone called Asem (</SPAN><A _mce_href="mailto:kdepauw@viao-link.com" class="jive-link-email-small" href="mailto:kdepauw@viao-link.com">kdepauw@</A><SPAN>) on my case (ID 6762815) for so long that this is turning into my worst nightmare. Finally got an offer of a partial refund from him in writing but when I say I want to accept that he simply refuses to reply to any emails. Have tried on many many occasions to go through normal customer services but I have never, NEVER, come across a more obstructive bunch of people in my life. I bought my computer over a year ago and after repair after repair they have finally accepted it is not fit for purpose but WONT DO ANYTHING ABOUT IT. Can anyone help ? PLEASE ?</SPAN><BR /></P><P></P><P>Message was edited by: -Cass-</P><P></P></BODY></HTML> Tue, 12 Mar 2013 15:34:17 GMT fairplayplease 2013-03-12T15:34:17Z Sony Customer Service - are they trained to be terrible? https://community.sony.gr/t5/pcs-accessories/sony-customer-service-are-they-trained-to-be-terrible/m-p/663882#M8531 <HTML><HEAD></HEAD><BODY><P _mce_style="" style=";"><SPAN>I have been trying to deal with someone called Asem (</SPAN><A _mce_href="mailto:kdepauw@viao-link.com" class="jive-link-email-small" href="mailto:kdepauw@viao-link.com">kdepauw@</A><SPAN>) on my case (ID 6762815) for so long that this is turning into my worst nightmare. Finally got an offer of a partial refund from him in writing but when I say I want to accept that he simply refuses to reply to any emails. Have tried on many many occasions to go through normal customer services but I have never, NEVER, come across a more obstructive bunch of people in my life. I bought my computer over a year ago and after repair after repair they have finally accepted it is not fit for purpose but WONT DO ANYTHING ABOUT IT. Can anyone help ? PLEASE ?</SPAN><BR /></P><P></P><P>Message was edited by: -Cass-</P><P></P></BODY></HTML> Tue, 12 Mar 2013 15:34:17 GMT https://community.sony.gr/t5/pcs-accessories/sony-customer-service-are-they-trained-to-be-terrible/m-p/663882#M8531 fairplayplease 2013-03-12T15:34:17Z