topic Re: VGN BX396XP in PCs & Accessories

VGN BX396XP

dermagier — Fri, 01 Aug 2008 08:10:27 GMT

Hello

I bought a VGN-BX396XP in FEB 2007 and now i have real trubles with this NB.

I Send it 4 months ago to SONY wtith probleams in heatin, lcd pixel fails and problems with the DC board.

Sony - Teleplan try to repair it (now the 4th time) and i had in the last 4 month no workin NB.

Did any of y have any tips, that i can do, to get a working notebook?

thx
Philipp

Re: VGN BX396XP

Thalamus. — Fri, 01 Aug 2008 13:04:00 GMT

Hi Philipp,

welcome to Club VAIO..

Could you answer the following questions please..

Are you saying your Vaio been returned to you from Sony support for the fourth time and it's still not working.?

What work has Sony support stated has been done on your Vaio.?

What problems are you still having.?

Do you have the case number(s) if so could you post them here please.?

Thanks

Edit: Hopefully someone from Sony support should be in contact soon..

Re: VGN BX396XP

dermagier — Mon, 04 Aug 2008 05:21:40 GMT


Are you saying your Vaio been returned to you from Sony support for the fourth time and it's still not working.?

3 times with other problems. (hdd, maus, display, heating, DC-conector board)
and at the moment (4 time) its still (4 weeks) by teleplan.

HI

What work has Sony support stated has been done on your Vaio.?

Changing HDD, display, beacel, mainboard, DC-board

What problems are you still having.?

i don´t now i will get a new unit in the next days.

Do you have the case number(s) if so could you post them here please.?

last case 3159340 (other one 3022589)

i hoop the new unit will working. I need a nb every day, this was the reason i bought a buissiness nb. but i have real trubles with that unit.

greating
Philipp

ps: sorry for my bad english.

[EDIT]
I get a other unit yesterday and this unit is at the moment working. 🙂

Re: VGN BX396XP

Thalamus. — Tue, 12 Aug 2008 13:06:58 GMT

I get a other unit yesterday and this unit is at the moment working. 🙂

Excellent news..