https://community.sony.gr/t5/pcs-accessories/sony-play-memories/m-p/2682731#M138041 <P>Hi <a href="https://community.sony.gr/t5/user/viewprofilepage/user-id/67655141">@photojanis72</a>, welcome to the community.</P> <P>&nbsp;</P> <P>There was a new version released in February (see <A href="http://support.d-imaging.sony.co.jp/www/disoft/int/playmemories-home/en/index.html" target="_blank">here</A>) which may or may not help, depending on the PlayMemories version you already have and the underlying issue you have with the app.&nbsp;</P> <P>&nbsp;</P> <P>As you can see from the above link, PlayMemories is being phased out and its replacement, <A href="http://support.d-imaging.sony.co.jp/app/imagingedge/en/" target="_blank">Imaging Edge</A>, is available for download now. I'd recommend checking that out if you're still having issues.</P> <P>&nbsp;</P> <P>Cheers</P> <P>Mick</P> Mon, 25 Nov 2019 18:59:44 GMT Mick_D 2019-11-25T18:59:44Z https://community.sony.gr/t5/pcs-accessories/sony-play-memories/m-p/2681886#M138038 <P>After using Sony 'Play Memories' for a good few years now, it is now refusing to work for me - it wont even open anymore.... I have done all the usual things like uninstalling and using the error fixer etc but to no avail. Any suggestions or shall i just find another app?</P> Sun, 24 Nov 2019 14:30:09 GMT https://community.sony.gr/t5/pcs-accessories/sony-play-memories/m-p/2681886#M138038 photojanis72 2019-11-24T14:30:09Z https://community.sony.gr/t5/pcs-accessories/sony-play-memories/m-p/2682731#M138041 <P>Hi <a href="https://community.sony.gr/t5/user/viewprofilepage/user-id/67655141">@photojanis72</a>, welcome to the community.</P> <P>&nbsp;</P> <P>There was a new version released in February (see <A href="http://support.d-imaging.sony.co.jp/www/disoft/int/playmemories-home/en/index.html" target="_blank">here</A>) which may or may not help, depending on the PlayMemories version you already have and the underlying issue you have with the app.&nbsp;</P> <P>&nbsp;</P> <P>As you can see from the above link, PlayMemories is being phased out and its replacement, <A href="http://support.d-imaging.sony.co.jp/app/imagingedge/en/" target="_blank">Imaging Edge</A>, is available for download now. I'd recommend checking that out if you're still having issues.</P> <P>&nbsp;</P> <P>Cheers</P> <P>Mick</P> Mon, 25 Nov 2019 18:59:44 GMT https://community.sony.gr/t5/pcs-accessories/sony-play-memories/m-p/2682731#M138041 Mick_D 2019-11-25T18:59:44Z