https://community.sony.gr/t5/pcs-accessories/vaiocare-not-working/m-p/2427048#M137153 <P>Hi&nbsp;<a href="https://community.sony.gr/t5/user/viewprofilepage/user-id/749999">@BryanAnderson96</a>,</P> <P>&nbsp;</P> <P>to be able to help you please add more detail to your post.</P> <P>&nbsp;</P> <P>Which OS are you using, what notebook are you using?</P> <P>&nbsp;</P> <P>- Nic</P> Sun, 04 Feb 2018 16:08:57 GMT IamNic 2018-02-04T16:08:57Z https://community.sony.gr/t5/pcs-accessories/vaiocare-not-working/m-p/2426966#M137152 Sun, 04 Feb 2018 12:59:00 GMT https://community.sony.gr/t5/pcs-accessories/vaiocare-not-working/m-p/2426966#M137152 BryanAnderson96 2018-02-04T12:59:00Z https://community.sony.gr/t5/pcs-accessories/vaiocare-not-working/m-p/2427048#M137153 <P>Hi&nbsp;<a href="https://community.sony.gr/t5/user/viewprofilepage/user-id/749999">@BryanAnderson96</a>,</P> <P>&nbsp;</P> <P>to be able to help you please add more detail to your post.</P> <P>&nbsp;</P> <P>Which OS are you using, what notebook are you using?</P> <P>&nbsp;</P> <P>- Nic</P> Sun, 04 Feb 2018 16:08:57 GMT https://community.sony.gr/t5/pcs-accessories/vaiocare-not-working/m-p/2427048#M137153 IamNic 2018-02-04T16:08:57Z https://community.sony.gr/t5/pcs-accessories/vaiocare-not-working/m-p/2427323#M137155 <P>Thanks Nic - I am using Windows 10 on my old Sony Vaio laptop, model no. VPCF23B9E. The message I have been getting for 3 days is that "VAIOShell is not working..." - and then VaioCare shuts down.</P> Mon, 05 Feb 2018 10:56:57 GMT https://community.sony.gr/t5/pcs-accessories/vaiocare-not-working/m-p/2427323#M137155 BryanAnderson96 2018-02-05T10:56:57Z