https://community.sony.gr/t5/pcs-accessories/unable-to-restore-my-laptop-with-system-restore-error-message/m-p/2417641#M137119 <P>Hi guys</P><P>I have been having a problem for a while namely.</P><P>Some times when I switch on the laptop occasionally I have a blank screen, as this is usually fixed by rebooting I choose to ignore it.<BR />Recently Windows installing windows most recent updates including these two: KB 4055532 and KB 4033342 plus three office updates might have caused a problem, windows sets a restore point before installing updates, and when the color of the taskbar and start menu changed to a pale grey on startup and when I tried to restore to the pre update I got this message.<BR />"Failed to connect to a windows service.<BR />Windows could not connect to the System Event Notification Service, the problem prevents the standard user from logging on to the system.<BR />As an administrative user you can review the System Event Log about the details why didn't&nbsp;respond"<BR />after failed windows restore<BR />"System restore did not complete successfully&nbsp;, your computer system files and settings were not changed. details system restore could not assess a file, this is probably&nbsp;because an AV is running on your computer etc (0xc0000022)<BR />Could anyone suggest how I may fix the restore and hopefully the taskbar back to the default color?<BR />PS is the change of color a symptom any other problem that I am not aware of</P><P>apoliges if posted twice, couldnt find the edit menu</P><P>PPS windows 7 64b, Sony VPCee3z0e</P><P>TIA</P><P>Apoligies</P> Sun, 14 Jan 2018 18:10:37 GMT newmee 2018-01-14T18:10:37Z https://community.sony.gr/t5/pcs-accessories/unable-to-restore-my-laptop-with-system-restore-error-message/m-p/2417634#M137118 <P>posted twice deleted</P> Sun, 14 Jan 2018 19:01:59 GMT https://community.sony.gr/t5/pcs-accessories/unable-to-restore-my-laptop-with-system-restore-error-message/m-p/2417634#M137118 newmee 2018-01-14T19:01:59Z https://community.sony.gr/t5/pcs-accessories/unable-to-restore-my-laptop-with-system-restore-error-message/m-p/2417641#M137119 <P>Hi guys</P><P>I have been having a problem for a while namely.</P><P>Some times when I switch on the laptop occasionally I have a blank screen, as this is usually fixed by rebooting I choose to ignore it.<BR />Recently Windows installing windows most recent updates including these two: KB 4055532 and KB 4033342 plus three office updates might have caused a problem, windows sets a restore point before installing updates, and when the color of the taskbar and start menu changed to a pale grey on startup and when I tried to restore to the pre update I got this message.<BR />"Failed to connect to a windows service.<BR />Windows could not connect to the System Event Notification Service, the problem prevents the standard user from logging on to the system.<BR />As an administrative user you can review the System Event Log about the details why didn't&nbsp;respond"<BR />after failed windows restore<BR />"System restore did not complete successfully&nbsp;, your computer system files and settings were not changed. details system restore could not assess a file, this is probably&nbsp;because an AV is running on your computer etc (0xc0000022)<BR />Could anyone suggest how I may fix the restore and hopefully the taskbar back to the default color?<BR />PS is the change of color a symptom any other problem that I am not aware of</P><P>apoliges if posted twice, couldnt find the edit menu</P><P>PPS windows 7 64b, Sony VPCee3z0e</P><P>TIA</P><P>Apoligies</P> Sun, 14 Jan 2018 18:10:37 GMT https://community.sony.gr/t5/pcs-accessories/unable-to-restore-my-laptop-with-system-restore-error-message/m-p/2417641#M137119 newmee 2018-01-14T18:10:37Z