https://community.sony.gr/t5/camcorders/download-video-from-hdr-500-tomac/m-p/2575407#M4996 <P>Hi there,</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>Can you tell us the full model number of your camcorder so that we can find some advise for you?</P> <P>&nbsp;</P> <P>Thanks,</P> <P>Ed</P> Fri, 08 Feb 2019 19:39:20 GMT EdwinaU 2019-02-08T19:39:20Z https://community.sony.gr/t5/camcorders/download-video-from-hdr-500-tomac/m-p/2574415#M4994 <P>I can't download video from my HDR500 camcorder after upgrade to sierra I also upgrade Play memory home vers 3601</P><P>What can I do??</P><P>Thks</P> Thu, 07 Feb 2019 09:43:27 GMT https://community.sony.gr/t5/camcorders/download-video-from-hdr-500-tomac/m-p/2574415#M4994 mlhk51 2019-02-07T09:43:27Z https://community.sony.gr/t5/camcorders/download-video-from-hdr-500-tomac/m-p/2575407#M4996 <P>Hi there,</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>Can you tell us the full model number of your camcorder so that we can find some advise for you?</P> <P>&nbsp;</P> <P>Thanks,</P> <P>Ed</P> Fri, 08 Feb 2019 19:39:20 GMT https://community.sony.gr/t5/camcorders/download-video-from-hdr-500-tomac/m-p/2575407#M4996 EdwinaU 2019-02-08T19:39:20Z