topic DISILLUSIONED AND ANGRY in Hi-fi Systems https://community.sony.gr/t5/hi-fi-systems/disillusioned-and-angry/m-p/170557#M1054 <HTML><HEAD></HEAD><BODY><DIV><PRE __jive_macro_name="quote" class="jive_text_macro jive_macro_quote">no i dont have a case number the only people i have contacted are muy local sony shop who are not helpfull at all</PRE><P></P><P></P><P>Thanks for the reply, as you've only been in contact with your local Sony shop can I suggest you contact Sony Europe Customer Support, you can find contact details using the following link - <A href="http://support.sony-europe.com/main/index.aspx?site=odw_en_GB">http://support.sony-europe.com/main/index.aspx?site=odw_en_GB</A> or if it's easier you can reach Sony Customer Information Centre on the following number - 08705 111 999</P><P></P></DIV></BODY></HTML> Fri, 24 Sep 2010 16:03:17 GMT Thalamus. 2010-09-24T16:03:17Z DISILLUSIONED AND ANGRY https://community.sony.gr/t5/hi-fi-systems/disillusioned-and-angry/m-p/170552#M1051 <HTML><HEAD></HEAD><BODY><P> in november 2009 i bought my hifi system from sony ( big mistake ) after about 3 months turntable developed a fault i took it to sony shop and after 2 weeks i got it back as they couldnt find a fault.the fault reoccured and on 11th august 2010 i videoed the fault and took turntable back to sony. after a week or so i rang sony and was told they identified a problem and had a part on order.now 42 days later they deny telling me a part was on order and say that the fault was only identified 10 days ago ????? i was also told on the phone about a week ago that they were ringing the workshop for a progress report and would ring me back that day..guess what? yes your right i got no call. i went into sony 5 days ago and said i wanted a replacement turntable or my money back and i was told by quite an arrogant sony employee that neither of those were an option and i have to wait for my turntable to be repaired although they have no idea when that will be.IF AT THE TIME I THOUGHT THAT BUYING FROM SONY WOULD CAUSE ME SO MUCH STRESS I WOULD OF BOUGHT MY HI-FI FROM A REPUTABLE COMPANY LIKE ARGOS CURRYS COMET OR POUNDLAND</P></BODY></HTML> Wed, 22 Sep 2010 16:20:02 GMT https://community.sony.gr/t5/hi-fi-systems/disillusioned-and-angry/m-p/170552#M1051 loafman 2010-09-22T16:20:02Z DISILLUSIONED AND ANGRY https://community.sony.gr/t5/hi-fi-systems/disillusioned-and-angry/m-p/170554#M1052 <HTML><HEAD></HEAD><BODY><P>Hi Loafman,</P><P>welcome to Club VAIO Questions &amp; Answers forum..:smileyhappy:</P><P>I'm not sure if I can help but I'll see what I can find out.?</P><P>Do you have a case number at all.:smileyconfused:</P></BODY></HTML> Wed, 22 Sep 2010 17:32:49 GMT https://community.sony.gr/t5/hi-fi-systems/disillusioned-and-angry/m-p/170554#M1052 Thalamus. 2010-09-22T17:32:49Z DISILLUSIONED AND ANGRY https://community.sony.gr/t5/hi-fi-systems/disillusioned-and-angry/m-p/170556#M1053 <HTML><HEAD></HEAD><BODY><P> no i dont have a case number the only people i have contacted are muy local sony shop who are not helpfull at all</P></BODY></HTML> Thu, 23 Sep 2010 14:18:50 GMT https://community.sony.gr/t5/hi-fi-systems/disillusioned-and-angry/m-p/170556#M1053 loafman 2010-09-23T14:18:50Z DISILLUSIONED AND ANGRY https://community.sony.gr/t5/hi-fi-systems/disillusioned-and-angry/m-p/170557#M1054 <HTML><HEAD></HEAD><BODY><DIV><PRE __jive_macro_name="quote" class="jive_text_macro jive_macro_quote">no i dont have a case number the only people i have contacted are muy local sony shop who are not helpfull at all</PRE><P></P><P></P><P>Thanks for the reply, as you've only been in contact with your local Sony shop can I suggest you contact Sony Europe Customer Support, you can find contact details using the following link - <A href="http://support.sony-europe.com/main/index.aspx?site=odw_en_GB">http://support.sony-europe.com/main/index.aspx?site=odw_en_GB</A> or if it's easier you can reach Sony Customer Information Centre on the following number - 08705 111 999</P><P></P></DIV></BODY></HTML> Fri, 24 Sep 2010 16:03:17 GMT https://community.sony.gr/t5/hi-fi-systems/disillusioned-and-angry/m-p/170557#M1054 Thalamus. 2010-09-24T16:03:17Z