topic Re: WF-1000XM3 new update failing in Portable Audio

WF-1000XM3 new update failing

djj081961 — Thu, 15 Apr 2021 12:47:50 GMT

Downloaded new update, it refuses to upload past 51% and now headphones useless.

can this be solved? or shall i return headphones under waranty?

Re: WF-1000XM3 new update failing

Joe_Dohn — Thu, 15 Apr 2021 13:43:51 GMT

Try resetting them to factory settings then try again or try using a different phone to update it.

Re: WF-1000XM3 new update failing

djj081961 — Thu, 15 Apr 2021 14:47:04 GMT

sorted by deleting them from both phone and sony mp3 nw a105. reistall on samsung mobile only and do update. no info about it finishing i should add. delete off phone again then reinstall on mp3 and voila working. appears to be a clash between the 3 items.

Why though it should need almost 8 hours to do an update is beyond me!

Re: WF-1000XM3 new update failing

Joe_Dohn — Fri, 16 Apr 2021 13:10:28 GMT

That is peculiar, but thank you for sharing the update!

It'd be really helpful if you mark your last post as the solution so others can try your findings easily ^^

- JD