https://community.sony.gr/t5/5-series/xperia-5-ii-can-t-browse-files-on-computer/m-p/3888939#M2545 <P>I have connected the phone to the computer via USB, and had file transfer selected as well as allowing access when the popup appears. It appears as an Xperia 5 II in Xperia Companion but nearly all the options are greyed out.</P><P>The phone icon is there in My Computer but when I try to access it's empty; have tried on a laptop and desktop and it's the same on both.</P> Wed, 02 Nov 2022 21:50:16 GMT AegriSomnia 2022-11-02T21:50:16Z https://community.sony.gr/t5/5-series/xperia-5-ii-can-t-browse-files-on-computer/m-p/3888939#M2545 <P>I have connected the phone to the computer via USB, and had file transfer selected as well as allowing access when the popup appears. It appears as an Xperia 5 II in Xperia Companion but nearly all the options are greyed out.</P><P>The phone icon is there in My Computer but when I try to access it's empty; have tried on a laptop and desktop and it's the same on both.</P> Wed, 02 Nov 2022 21:50:16 GMT https://community.sony.gr/t5/5-series/xperia-5-ii-can-t-browse-files-on-computer/m-p/3888939#M2545 AegriSomnia 2022-11-02T21:50:16Z https://community.sony.gr/t5/5-series/xperia-5-ii-can-t-browse-files-on-computer/m-p/3888978#M2547 <P>Hello. Have you tried to restart you smartphone? Have you connected and moved files previously using this phone?</P> Thu, 03 Nov 2022 12:29:29 GMT https://community.sony.gr/t5/5-series/xperia-5-ii-can-t-browse-files-on-computer/m-p/3888978#M2547 Soso_M4 2022-11-03T12:29:29Z