https://community.sony.gr/t5/5-series/xperia-5-ii-won-t-install-new-updates/m-p/3861002#M2358 <P>Maybe you can try to repair Software via Xperia Companion, after that can retry the upgrade...</P> Sun, 13 Mar 2022 16:39:07 GMT Marino.Manolo 2022-03-13T16:39:07Z https://community.sony.gr/t5/5-series/xperia-5-ii-won-t-install-new-updates/m-p/3860983#M2355 <P>Hello, after installing build 58.1.A.5.280 fingerprint sensor has stopped working and new firmware updates cannot be installed.&nbsp;</P><P>This even after factory reset.&nbsp;</P><P>Any ideas on how to "force" an update on the phone?</P><P>Kind regards from Italy,</P><P>Arnaldo&nbsp;</P> Sun, 13 Mar 2022 14:09:19 GMT https://community.sony.gr/t5/5-series/xperia-5-ii-won-t-install-new-updates/m-p/3860983#M2355 aspicacci 2022-03-13T14:09:19Z https://community.sony.gr/t5/5-series/xperia-5-ii-won-t-install-new-updates/m-p/3860987#M2356 <P>Nothing also with Xperia Companion?:</P><P><A href="https://www.sony.it/electronics/support/mobile-phones-tablets-mobile-phones/xperia-5-ii/downloads" target="_blank">https://www.sony.it/electronics/support/mobile-phones-tablets-mobile-phones/xperia-5-ii/downloads</A></P> Sun, 13 Mar 2022 14:45:25 GMT https://community.sony.gr/t5/5-series/xperia-5-ii-won-t-install-new-updates/m-p/3860987#M2356 Marino.Manolo 2022-03-13T14:45:25Z https://community.sony.gr/t5/5-series/xperia-5-ii-won-t-install-new-updates/m-p/3860998#M2357 <P>Nothing....&nbsp;</P> Sun, 13 Mar 2022 16:27:58 GMT https://community.sony.gr/t5/5-series/xperia-5-ii-won-t-install-new-updates/m-p/3860998#M2357 aspicacci 2022-03-13T16:27:58Z https://community.sony.gr/t5/5-series/xperia-5-ii-won-t-install-new-updates/m-p/3861002#M2358 <P>Maybe you can try to repair Software via Xperia Companion, after that can retry the upgrade...</P> Sun, 13 Mar 2022 16:39:07 GMT https://community.sony.gr/t5/5-series/xperia-5-ii-won-t-install-new-updates/m-p/3861002#M2358 Marino.Manolo 2022-03-13T16:39:07Z