topic Forgot my phone password - Sony Xperia XZ in XZ Series

Forgot my phone password - Sony Xperia XZ

Nahla1 — Fri, 10 Mar 2017 16:03:44 GMT

My Mobile is Sony Xperia XZ

I entered password and used it many times but in one time the phone refused to accept it any more and I tried to use the link for SUS but it didn't help

Please advise

Re: Forgot my phone password - Sony Xperia XZ

Qatrium — Fri, 10 Mar 2017 16:05:36 GMT

Hello @Nahla1 and welcome to the community!

Try the steps mentioned in this post:

/t5/FAQ/How-to-unlock-a-phone-w-o-reseting-reformating-the-phone/m-p/927295#U927295

Re: Forgot my phone password - Sony Xperia XZ

Nahla1 — Fri, 10 Mar 2017 16:49:57 GMT

I used the provided link but it gave me the below photo and no option solve the problem

How to activate your device

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