topic WhatsApp problems during call in XZ Series

WhatsApp problems during call

AmyLouise — Sun, 05 Mar 2017 21:32:42 GMT

When I call someone I can hear them but strange reason they can hear me, but we can't talk properly to each other like a normal phone call. Anyone else have this problem?

Re: WhatsApp problems during call

CameronT — Mon, 06 Mar 2017 00:55:15 GMT

Hi @AmyLouise, welcome to the community.

Does this only happen on Whatsapp? If you make a standard phone call, can you both hear each other fine?

Re: WhatsApp problems during call

AmyLouise — Mon, 06 Mar 2017 07:07:09 GMT

Yeah it's only WhatsApp, I can make calls no problem

Re: WhatsApp problems during call

Jake-SonyXperia — Tue, 07 Mar 2017 01:29:29 GMT

Sounds more like an issue with the WhatsApp application. You could try removing the app and then reinstall it, it could very well be a simple glitch on the app.

Let us know how you get on.

Re: WhatsApp problems during call

AmyLouise — Sat, 11 Mar 2017 22:00:10 GMT

I tried what you suggested and it still was doing it. When they call me there isn't any problems.