topic Re: XA ultra lock screen takes ages to come up in XA Series

XA ultra lock screen takes ages to come up

Hkm92 — Wed, 31 Aug 2016 19:03:15 GMT

Once my phone is locked it is taking about 10 seconds for the lock screen to come up (if left for about 10+ sexinds). This doesn't happen while connected to a pic via USB so I suspect some issue with the phone going to sleep.

Have tried rebooting and factory reset and still get the issue and phone software is up to date.

Anyone else experienced this/know what might be causing it?

Re: XA ultra lock screen takes ages to come up

Uliwooly — Wed, 31 Aug 2016 19:09:41 GMT

@Hkm92

test it in >>> safe mode

Re: XA ultra lock screen takes ages to come up

Hkm92 — Wed, 31 Aug 2016 20:28:18 GMT

Interestingly it happens in safe mode as well, so just to be sure I factory reset it and then started it in safe mode and got the same result

Re: XA ultra lock screen takes ages to come up

Uliwooly — Wed, 31 Aug 2016 22:20:24 GMT

@Hkm92

repair it with XC and report back

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: XA ultra lock screen takes ages to come up

YoGem — Thu, 01 Sep 2016 02:12:36 GMT

Question: So, when you lock the screen, and you want to unlock it pressing the power button, does the screen power up and it's automatic unlocked? Or, is it that when you try to unlock, the screen power up, you can see the background but the lock screen has a delay of 10/15 seconds before it appears?

If you are having the 1st "issue" you can change that behavior by going to Settings, Security - tap to Automatically Lock and there you can chose when the lock will occur. You may select Immediately.

If the issue is the 2nd one, then your best bet is to follow Uliwooly advice and perform a software repair.

Re: XA ultra lock screen takes ages to come up

Christofer — Thu, 01 Sep 2016 10:32:03 GMT

Hi @Hkm92,

Do you use an SD card with your device? If yes, could you try removing the SD card before trying the software repair and see if this still happens?

Re: XA ultra lock screen takes ages to come up

Hkm92 — Thu, 01 Sep 2016 16:50:31 GMT

I do use an SD card with my phone, I tried repairing it this morning with the SD card in which had no effect. I have now noticed that my phone no longer recognises the SD card is inserted in to the phone...

Will try to repair it without the SD card in and get back to you.

Re: XA ultra lock screen takes ages to come up

Christofer — Fri, 02 Sep 2016 10:26:17 GMT

Keep us updated.

Re: XA ultra lock screen takes ages to come up

Hkm92 — Fri, 02 Sep 2016 16:47:44 GMT

Turns out the SD card was fried. Did the restore without the SD card in a moment ago and so far so good. Dunno if it was the dead SD card causing the issue or something else, will try to investigate further.

Re: XA ultra lock screen takes ages to come up

Christofer — Mon, 05 Sep 2016 06:13:23 GMT

@Hkm92 Sorry to hear about your SD card. Feel free to let us know if you find anything else in regards to this.