topic Re: Sony Xperia SP loudspeaker and earspeaker issues in Other/General

Sony Xperia SP loudspeaker and earspeaker issues

nickster558 — Fri, 06 Sep 2013 16:47:48 GMT

Hi ok about 1 week ago my phones earspeaker just didn't work so I have to plug headphones in to hear people when they call Mic works fine but then a bit after I went to listen to music and it was on full volume no sound then again I plugged in headphones and it worked. The next day I went to see my friend and he had the identical problem with his speakers on his Xperia t so I thought it was something at Sony's end but when I run the diagnostics app and I click test ear speaker it says did I hear sound no but when I do loudspeaker it says did I hear sound YES! So the speaker can't be broken because I hear the beep when I turn up ringer volume aswell (all this happend to my friend aswell) please help thank you.

Re: Sony Xperia SP loudspeaker and earspeaker issues

Timmy9009 — Sat, 28 Sep 2013 02:42:37 GMT

Hi so is ur problem resolved ?? cause im facing the same problem as u now.. If it is can u please tell me how to fix it ??

Re: Sony Xperia SP loudspeaker and earspeaker issues

Rhmbo — Sun, 29 Sep 2013 17:55:44 GMT

Seems like it starts to become a common "feature" on this buggy phone. See my reply in this thread: http://talk.sonymobile.com/t5/Xperia-SP/xperia-sp-conversation-problem/m-p/385383

Re: Sony Xperia SP loudspeaker and earspeaker issues

Maurits — Wed, 01 Jan 2014 17:15:32 GMT

I did have a simular problem, not hearing anything when I called or viewed a YouTube video without headphones. I seem to have fixed it by unchecking xLoud in the settings menu under sound. Hope this works for you as well.

Re: Sony Xperia SP loudspeaker and earspeaker issues

Peggie_Py — Mon, 20 Jan 2014 06:41:03 GMT

I solved my problem. I tend to have this problem last time. Maybe because I pull the earphones out from my phone too fast and it still in the earphone mode. So plug in ur earphones and tried to play some music or call someone. Then tried to close all the apps and remove the earphones. It works for me. (So scared Coz my phone is still new)

Re: Sony Xperia SP loudspeaker and earspeaker issues

Boabster82 — Thu, 03 Apr 2014 18:37:14 GMT

Looks like it is something related to the headphone socket. Had exactly the same problem and when following peggie_pie's advice it's all working a dream again! Thanks pal!

Re: Sony Xperia SP loudspeaker and earspeaker issues

GQSlade — Tue, 08 Apr 2014 21:39:49 GMT

Finally fixed it! Clean the internal headphone jack!
Loudspeaker and screenshots made the sounds however watching movies or listening to music nothing happened.
I got the end of a safety pin and cleaned out the inside of the headphone jack. Lots of fluff and things came out which was potentially from my pockets and had obviously affected the jack.
Hope this helps,
GQSlade

Re: Sony Xperia SP loudspeaker and earspeaker issues

russ_hillier — Fri, 18 Apr 2014 22:56:37 GMT

Following the advice to "clean the headphone socket with a safety pin..." I used a small screwdriver. Just wiggled it about in the input and BOOM my sound returned. Nothing seemed to be clogging it up, couldn't find any setting to change from "headphone" mode...this seems pretty stupid really.

Glad to have a simple fix, but I'm regretting being tied into the contract I have for this phone now due to this and a bunch of other small issues. Especially for the fact Sony staff just concern themselves with software updates rather than this simple solution as suggested by a user. Oh well, we all make mistakes - by this I mean the contract I chose, nothing else. No phone I've ever had has ever had this problem before, so much for "new, improved" technology.

Re: Sony Xperia SP loudspeaker and earspeaker issues

Nadeem_SMARTY — Tue, 22 Apr 2014 14:05:38 GMT

Issue resolved in very simple Way !- Just plug the earphone, play some music in music player and unplug the earphone and play the music, For sure it will play in Loud speaker. Then ultimately your earspeaker issue will also resolve by doing this.
IT WORKS FOR ME.... ENJYYYY !

Re: Sony Xperia SP loudspeaker and earspeaker issues

rborel — Wed, 09 Jul 2014 01:04:44 GMT

i think this problem is due to stuff building up inside the headphone jack, i tried plugging and unplugging headphones with success and after ready another poster's comment about hiim cleaning the headphone jck, i tried it, i used a safety pin and cleaned out everything i could find, and i found alot lol, the plugging and unplugging of the headphones it would appear disrupts whatever stuuf is inside the jack so i guess that is probably why it was working for some people

Re: Sony Xperia SP loudspeaker and earspeaker issues

Fluxusbot — Tue, 23 Sep 2014 09:34:43 GMT

Russ,

Thanks a lot for the tip regarding cleaning the headphone socket.

I have had this issue several times before, and everytime before it was caused by not unplugging the headset while music was playing (and resolved by doing another phone call with the headset plugged in, then removing it after the call only).

Not so this time, and it drove me nuts. Now I took the safety pin, tried to clean the inside of the headphone jack gently, out fell a small dustball -- and now the speaker and earpiece work as before again.

Thanks for reminding me that it is sometimes small mechanical problems, not software, caches and the likes which cause problems.

Fluxusbot

Re: Sony Xperia SP loudspeaker and earspeaker issues

cazie72 — Thu, 25 Sep 2014 16:28:05 GMT

I've had this problem today and I've just tried this,it's worked thank you

Re: Sony Xperia SP loudspeaker and earspeaker issues

omie — Tue, 07 Oct 2014 16:27:45 GMT

Thnkx alot had a same problem n u help me 🙂

Re: Sony Xperia SP loudspeaker and earspeaker issues

publicsp — Sat, 03 Jan 2015 21:00:56 GMT

Peggie_Py's solution also worked for me. Thank you Peggie!

Before coming to the forum, I had removed many third party apps (in case one of them was causing the issue), had switched on and off the phone many times and was about to completely "reset" the phone. Also began looking at new phone options.

To make it work, I played music on the walkman and kept inserting and removing the headphones while music was playing, kept starting and stopping the music, eventually the internal speaker began to play again without the headphones.

Phone now works OK for phone calls without using the speakerphone.

It is a shame that Sony have not released a patch for this headphone problem, given it is so widespread and causing issues for people.

I am sure many Xperia users have not known where to look on the internet for a solution and have abandoned their Sony phone and purchased an alternative brand instead. Sony needs to be proactive re this situation.

Hope this post helps other people to solve their "Sony Xperia only works on speakerphone" problems.

PS. I see other people have had success by cleaning out their headphone socket, I tried that but it made no difference and the socket was clean (no obvious fluff or dirt). Perhaps it is a combination of hardware connection issues, plus software glitches caused by the insertion and removal of the headphones.

Re: Sony Xperia SP loudspeaker and earspeaker issues

hormotayo — Wed, 22 Apr 2015 00:45:43 GMT

please i've tried different options posted here but none worked for my phone...i hope there is another way of resolving this issue...

Re: Sony Xperia SP loudspeaker and earspeaker issues

sheffin — Sun, 26 Jul 2015 14:15:49 GMT

Hi brothers,
Sometimes safety pin works....i just pressure the headphone in the jack and suddenly my phone quit working......
I jus checked inside the jack..and saw a load of white things inside the jack....
I scooped things inside and eureka evrythng back to normal...try it out

Re: Sony Xperia SP loudspeaker and earspeaker issues

Elly86 — Wed, 29 Jul 2015 19:38:51 GMT

Hi guys I've been having a problem with my external speaker for months now and who would have thought something as simple as unticking then reticking the Xloud bit in the setting would help.

Thanks to Maurits I tried this and it worked a charm. Just wanted to leave a comment incase no one else has tried this, I defo wld then u can atleast rule it out if it doesn't work.

I thank you sooooo much Maurits.

Re: Sony Xperia SP loudspeaker and earspeaker issues

Sp5 — Thu, 29 Oct 2015 23:35:14 GMT

Hi all,
I'm facing alot of problems on my Sony Xperia SP.
First of all, it's volume is very low.
Secondly, when I play music on it, it doesn't produce any sound on loud speaker, while the same time, if I play ring tone, it sounds.
While I receive call, I can't hear anything, until I turn the loud speaker on.
Most of all, I want to renew my phone,
How to format its memory with keeping back up?
Please suggest.

Re: Sony Xperia SP loudspeaker and earspeaker issues

ranag — Sat, 01 Oct 2016 16:13:10 GMT

turn off your phone. And clean your earphone slot with ear bud and white petrol. It will start work. make sure that ear bud is not so wet and not so dry.

Re: Sony Xperia SP loudspeaker and earspeaker issues

skyhighbora — Mon, 10 Oct 2016 20:13:28 GMT

@Peggie_Py wrote:
I solved my problem. I tend to have this problem last time. Maybe because I pull the earphones out from my phone too fast and it still in the earphone mode. So plug in ur earphones and tried to play some music or call someone. Then tried to close all the apps and remove the earphones. It works for me. (So scared Coz my phone is still new)

I applied your solve to my Xperia SP and it worked. Thank you. If you unplug earphone while you're listening to music or radio suddenly (as in my case) you can lose speaker sounds. First close the app then remove earphone plug.