topic Re: 4.3 update notification disappeared!!! in M Series

4.3 update notification disappeared!!!

Chaithuu — Fri, 09 May 2014 10:31:16 GMT

Hello fellow Xperians...I'm from Hyderabad.I have received the JB 4.3 update on 7th May..I tried to download it through mobile network..It went smoothly upto 65% and then the downloading disappeared..It was back to notification(New system update available)...So I decided not to waste any more mobile data and update it through wifi..Today morning,the notification is gone..Did anyone face this issue??

Re: 4.3 update notification disappeared!!!

shivang — Fri, 09 May 2014 11:40:14 GMT

I am having the same problem. Update of andriod 4.3 automatically disappeared today morning. Don't know what is going on.

Please provide solution for same.

Re: 4.3 update notification disappeared!!!

Chaithuu — Fri, 09 May 2014 11:43:17 GMT

Shivang,,When did you receive the update?

Re: 4.3 update notification disappeared!!!

Alexander1 — Fri, 09 May 2014 12:42:41 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Strange, have you tried to open the update center application to search for new software update?

If that says you already have the latest software, try to update using a PC:

http://www.sonymobile.com/update

Re: 4.3 update notification disappeared!!!

Chaithuu — Fri, 09 May 2014 12:46:17 GMT

Yeah,I tried after doing a factory reset.Got update for update centre,but no JB update..Pc companion says My phone has the latest software update..I tried Sony Update Service too..But no result..I heard that the update for Xperia M is only available through OTA..Is that true?

Re: 4.3 update notification disappeared!!!

samkkr — Fri, 09 May 2014 12:53:30 GMT

yes chaithuu thats correct, just got the update myself yesterday, its an ota update, goto update center refresh the app it will give an update for the app first then download and install the update of the app and then goto update center again it will give u an update for jb 4.3 and then follow the same thing and install the update.. my update was smooth, the update is arnd 367mb only for ota.. cheers.. let us know more on it

Re: 4.3 update notification disappeared!!!

Chaithuu — Fri, 09 May 2014 12:54:24 GMT

Re: 4.3 update notification disappeared!!!

samkkr — Fri, 09 May 2014 12:54:51 GMT

i woud also suggest to clear data of update center if same problem persists then try again.. and yes am using Vodafone

Re: 4.3 update notification disappeared!!!

Alexander1 — Fri, 09 May 2014 12:56:39 GMT

Could you please send me a PM with your IMEI number and customization version.

To see your IMEI number press *#06#.

To see your active customization number > press *#*#7378423#*#* > service info > software info > active customization.

Re: 4.3 update notification disappeared!!!

Chaithuu — Fri, 09 May 2014 12:59:26 GMT

Thanks for the reply Samkrr....I received the app,then the update for JB 2 days ago...But today,,there's no notification of the update...

Re: 4.3 update notification disappeared!!!

samkkr — Fri, 09 May 2014 13:00:02 GMT

wat do u think cud be the issue alexander

Re: 4.3 update notification disappeared!!!

rmahmud28 — Fri, 09 May 2014 13:07:44 GMT

Try clearing data for Update Centre (Center) by going to Settings, Apps, All, Update Centre (Center) and Clear Data.

Re: 4.3 update notification disappeared!!!

Chaithuu — Fri, 09 May 2014 13:11:35 GMT

Affirmative..Tried it and the factory reset too,,a couple of times..Everytime,i get update for the update centre only.....No sign of JB 4.3.......

Re: 4.3 update notification disappeared!!!

samkkr — Fri, 09 May 2014 13:12:45 GMT

yes thats right update the app first then install it once u install the jb notification will come automatically dude

Re: 4.3 update notification disappeared!!!

Chaithuu — Fri, 09 May 2014 13:16:00 GMT

Samkrr,,I think I have updated my update center like 3,4 times.....Still,nothing..

Re: 4.3 update notification disappeared!!!

samkkr — Fri, 09 May 2014 13:19:03 GMT

which operator r u on, am on vodafone just got it yesterday aftrr updating it and my update went smooth

Re: 4.3 update notification disappeared!!!

Chaithuu — Fri, 09 May 2014 13:22:25 GMT

Airtel..Using 3g.

Re: 4.3 update notification disappeared!!!

samkkr — Fri, 09 May 2014 13:24:17 GMT

well thats strange cos once u get the app update the jb update should come automatically, well i wud say to wait for sometime, cud be operator specific too... keep us updated

Re: 4.3 update notification disappeared!!!

samkkr — Fri, 09 May 2014 13:25:50 GMT

btw after updating the update center app installed it u need to goto the app again and refresh the app again for to get the notification. did u try that?

Re: 4.3 update notification disappeared!!!

Chaithuu — Fri, 09 May 2014 13:26:02 GMT