topic Re: Xperia C Won't Charge when turned On in C Series

Xperia C Won't Charge when turned On

Zein — Mon, 19 May 2014 06:30:14 GMT

Hi!

My phone (Xperia C) is almost a month old. Last night, it was low battery so I decided to charge it but it wont charge at all. It does not recognize the charger, be it from the wall socket or PC.

However, it charges when I turned it off. So now, the only way for me to charge it is to turn it off.

any idea why it is like this? how can i charge again while it is on? help pls.

thanks

Re: Xperia C Won't Charge when turned On

_alexdon_ — Mon, 19 May 2014 06:39:30 GMT

Boot the phone in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Try to charge it like that.

Re: Xperia C Won't Charge when turned On

Zein — Mon, 19 May 2014 07:12:10 GMT

hi! thanks for the response!

It did charge already from the wall socket. do this mean that i have to turn on safe mode everytime i want to charge?

Re: Xperia C Won't Charge when turned On

_alexdon_ — Mon, 19 May 2014 19:48:43 GMT

No,how is it in normal mode now?

Re: Xperia C Won't Charge when turned On

Zein — Tue, 20 May 2014 02:54:20 GMT

It charges from the wall socket now and the PC can recognize it already.

however, battery dies so fast from 30% to 0%. help again?

Re: Xperia C Won't Charge when turned On

_alexdon_ — Tue, 20 May 2014 09:54:22 GMT

You should try a software repair:

http://www.sonymobile.com/gb/tools/update-service/

Re: Xperia C Won't Charge when turned On

Zein — Thu, 22 May 2014 07:18:31 GMT

Hi!

I already downloaded the latest updates and tried software repair as well. It seems that my phone still encounters the same problem. Rebooting to safe mode allowed me to charge while the phone is open. However, once I tried it again it wont charge.

Now, I turn off my phone just so I could charge it. I would try the software repair again.

Thanks!

Re: Xperia C Won't Charge when turned On

_alexdon_ — Thu, 22 May 2014 11:02:24 GMT

You should stop by a sony service:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Xperia C Won't Charge when turned On

rasooldavids — Sat, 20 Aug 2016 14:44:30 GMT

ive tried evertythingont this page but it's still not charging at all and nor is my pc picking up my sony xperia c

Re: Xperia C Won't Charge when turned On

marioedg — Mon, 07 Nov 2016 22:43:18 GMT

I have the same problem.

My phone (Xperia C5) charges only when off.

Software repair didn't work, and safe mode also didn't.

Re: Xperia C Won't Charge when turned On

marioedg — Sun, 02 Apr 2017 21:29:34 GMT

Hello, anyone?, this problem is not actually solved..