topic Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work in Android TV

Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

bbrks011 — Sun, 27 Feb 2022 13:06:05 GMT

Hi all,

Not sure I am at the right board, but anyway I need to try

So, I have as above KD-55XD8505 and Bluesound Node and I want to connect my TV with the Node over HDMI ARC connection in order to get the sound from the TV through my HIFI system.

It shouldn't be a big deal, but it looks like I am missing something on the settings of the TV.

I have managed to get the sound through my HIFI system only once, but as soon as I turn off the TV this connection is lost. As if the TV did not save the settings.

Obviously there has to be a discussion about the proper settings on the TV, but first I would like to know is there anyone out there who has a similar setup, so that we can talk about it

Thank you in advance,

Regards,

Brks

Re: Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

Anonymous — Mon, 28 Feb 2022 17:05:19 GMT

Hi, Did you toggle on the bravia sync settings so that your TV and any external devices would sync?

Also, you need to make sure that audio out is set to "PCM", you might wanna check this link:

https://helpguide.sony.net/tv/caep1/v1/en/04-04_01.html?hl=ARC

As well, this might be a software glitch so make sure that you're on the latest one through the help menu on the TV, You can access it by pressing on the help button on the remote.

Re: Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

bbrks011 — Mon, 28 Feb 2022 18:38:09 GMT

Hey, thank you for your input:)

Anyway, Bravia Sync is enabled, so that's fine.

However, I don't have an option for audio out to set it to PCM. Under sound/speakers I can only choose between TV speakers and audio system.

Actually I managed to get the sound through my HIFI system, but after I turn off the TV the settings are lost and I have to do it all over again every time.

It looks like I am missing something under TV settings, but not sure what.

Re: Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

HannahEd01 — Fri, 04 Mar 2022 14:05:29 GMT

Hey bbrks011, switch the HiFi to HDMI ARC and the other device to any other port. Let me know if that made any difference.

Re: Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

bbrks011 — Sat, 05 Mar 2022 20:21:44 GMT

Not sure I understand....TV HDMI ARC is connected to Bluesound NODE ARC with HDMI cable.

That is the only connection needed.

Re: Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

bbrks011 — Sun, 06 Mar 2022 08:59:00 GMT

I forgot to mention something very strange.

As I said above, under sound settings on the TV I have only two options, TV speakers and Audio system.

So, when I plug in HDMI cable TV changes the setting to Audio system, which should be fine I guess. But there is no sound coming to my HIFI over Bluesound node. Only when I set the sound back to TV speakers sound is there.

I could imagine that some software update to the TV would solve this, but unfortunately my TV is already 6 years old and is stuck on Android 7.0 version.

Re: Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

HannahEd01 — Thu, 10 Mar 2022 16:58:58 GMT

Hey bbrks011, what's the current software version of the TV? You can get it from the Help menu.

Re: Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

bbrks011 — Thu, 10 Mar 2022 19:01:50 GMT

Android version 7.0 if that is what you mean.

Re: Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

bbrks011 — Fri, 11 Mar 2022 18:32:59 GMT

Seriously Sony experts, is this really so complicated to solve.

If it is just because old Android version on my TV, please tell me to give it up.

But the fact is I get the sound on my HIFI from TV channels but when I try to do the same from Netflix or HBO MAX, apps which are installed on the TV, there is no way to get the sound to my HIFI.

Can you please give me some idea, what else to try.

Thank you.

Re: Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

HannahEd01 — Tue, 15 Mar 2022 12:48:12 GMT

@ bbrks011, this is a user based community where we help each other. If you want Sony expert contact Sony.

BTW, what you provided isn't the software version. Press Help on the remote to get it.

Re: Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

bbrks011 — Tue, 15 Mar 2022 16:32:47 GMT

Hi, sorry I obviously misunderstood what is happening on this forum. My bad.

Anyway software version is: PKG5.417.0177EUB

Thanks

Re: Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

HannahEd01 — Wed, 16 Mar 2022 14:43:08 GMT

@ bbrks011, it's outdated, try updating, the steps are here: https://www.sony.co.uk/electronics/support/lcd-tvs-android-xd85xx_x85xxd-series/kd-55xd8505/software/00259462

Re: Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

bbrks011 — Wed, 16 Mar 2022 18:23:48 GMT

OK thank you. Updated over USB and now TV is on the last possible software version.

Unfortunately problem is still there.

When I connect Bluesound node over HDMI ARC with the TV, speaker setting turn to Audio system and thats it. Result is no sound what so ever.

If I put the speakers setting back to TV speakers and reboot Bluesound Node, connect it again with the TV over HDMI ARC, sound is there but only from TV programs. If I try to get the sound when watching Netflix or HBO MAX, sound is gone.

I have no other option left to try.

Re: Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

HannahEd01 — Thu, 17 Mar 2022 16:18:37 GMT

@ bbrks011, do you have the luxury to try another sound system?

Re: Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

bbrks011 — Fri, 18 Mar 2022 16:56:55 GMT

Hi,

Nope, sorry, but I can assure you HIFI system is perfectly fine as it is just suppose to receive a signal from the Bluesound Node. The problem is between my Sony TV -> Bluesound Node.

I just can't figure it out.

Re: Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

EUSupport_EN — Tue, 29 Mar 2022 15:34:57 GMT

Hey @bbrks011, I'd actually recommend performing a factory data reset since you've done all the available workarounds. You can find the reset steps here. Keep us updated with the outcome.

Re: Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

DrMopp — Mon, 26 Dec 2022 18:08:49 GMT

bbrks011 - I realise this is an old post, but did you resolve your issue? I have a similar setup with a KD-43XE8005 and a Bluesound Powernode connected via HDMI (ARC). Audio output is set to PCM and the PCM volume at maximum. Everything working fine until I turn off the TV, but when I turn it on again the TV is silent!

Re: Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

royabrown2 — Tue, 27 Dec 2022 17:48:02 GMT

@DrMopp

I couldn’t contribute anything earlier, but I have recently bought a Node.

I haven’t hooked it up to a TV; perhaps I will try this with our 2015 Samsung JS9000, once our guests depart tomorrow.

An immediate few thoughts are first that PCM, which is held down to stereo, is a waste of what the Node can do, so I would be using bitstream. Even if the Node is only feeding a stereo amp.

And second, that the volume should be ordinarily controlled by the TV remote, so ‘setting PCM to maximum’ should be ear-splitting. So either that setting isn’t relevant to HDMI, or you are actually using optical. Or something….

Third, apropos of the earlier posters’ issues, is that the Node does eARC, and with an eARC TV, they would need to ensure they were using an ‘HDMI with Ethernet’ lead, as eARC uses the ‘Ethernet’ strand.

This won’t apply to your 55XD8505 though, or my Sammy, as both are just plain ARC.

I’ll post again when I have tried ARC on the Node.

Re: Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

royabrown2 — Wed, 28 Dec 2022 15:53:45 GMT

@DrMopp

OK, success, of a sort.

Hooked the TV to the Node, HDMI4 (ARC) from the TV’s One Connect box to the HDMI (eARC) In on the Node, chose the HDMI input on the Node (it didn’t auto select it, though the TV sound stopped the second the HDMI connection to the Node was made*), and out came the TV sound from the amp the Node is connected to (the amp input was already set for the Node).

So here’s the Sound menu/Additional Settings display from the Sammy (everything else on the main Sound menu is greyed out, apart from the Speaker List setting, where Receiver(HDMI) was automatically selected when the HDMI cable was plugged into Node, as above:-

It turns out that HDMI Audio Format can be PCM or Bitstream, and on both the audio comes from the Node.

BUT Audio Format can only be PCM; if I choose Dolby Digital or DTS Neo 2.5, everything goes silent**.

Going back to PCM, I can play Netflix just fine, quite as well as the broadcast TV I started testing with.

I can also put the TV into standby, and when I take it out again, the audio goes back to being sent over the ARC to the Node.

I don’t know how the audio settings on your TV map onto mine, but the above Audio Format observations may explain your difficulties here; have a play and see if that is perhaps it.

A couple of observations about the Node:-

* I don’t think the Node should grab the ARC output from the TV, causing the TV speakers to mute, unless/until the Node HDMI input is selected. Otherwise, you are doomed to only get the TV output from the Node, and never from the TV again, unless you disconnect the HDMI cable, power the Node off, or manually select the internal speakers again in the TV’s Sound menu.

I consider this a defect of the Node.

** I don’t know if not handling Dolby Digital or DTS Neo 2.5 is the expected behaviour of the Node, but again, if it can’t handle these, it should yield control back to the TV, not go silent.

*** These things might possibly be a defect of the TV (though I don’t think so), but I don’t have another TV to try here. I do have a spare soundbar, though, so I may hook that up to see if it has the same issues as I ascribe to the Node, or not.

Re: Connecting Sony KD-55XD8505 to Bluesound Node over HDMI ARC doesn't work

royabrown2 — Wed, 28 Dec 2022 22:33:58 GMT

@DrMopp

I just found out from the Help option on the Sammy that Audio Format is a setting for the Optical Out, and so shouldn’t affect the HDMI Out at all.

So I suddenly have no idea why changing that setting should silence the ARC 😢