topic Re: XH9096 and HTX 8500 soundbar not detecting home theatre in Android TV

XH9096 and HTX 8500 soundbar not detecting home theatre

crackerdooby — Thu, 10 Feb 2022 19:45:39 GMT

Hi All,

Nothing has changed on my TV and Soundbar setup but all of a sudden TV isn’t picking up the soundbar in Home Theatre and not syncing. Sound still works but can’t control volume etc from the TV. This has all been working fine for a year+

steps done so far:

- power cycled both sound bar and TV

- unplugged HDMI both TV and Soundbar end

- checked still plugged into HDMI 3 ARC

So random how this has suddenly stopped working!

any help would be appreciated!

thanks

Re: XH9096 and HTX 8500 soundbar not detecting home theatre

crackerdooby — Thu, 10 Feb 2022 19:49:16 GMT

Re: XH9096 and HTX 8500 soundbar not detecting home theatre

HannahEd01 — Tue, 15 Feb 2022 17:02:08 GMT

Hey crackerdooby, which remote are you using? And are you able to do other functions? On/Off etc?

Re: XH9096 and HTX 8500 soundbar not detecting home theatre

crackerdooby — Wed, 16 Feb 2022 11:30:32 GMT

Hi,

Im trying to use the TV remote. Previously when this was working turning on and off the TV would also turn on/off the sound-bar so worked seamlessly.

On further investigation it actually looks like its the Bravia Sync not working rather than this Home Theatre function (That must do something else)

Re: XH9096 and HTX 8500 soundbar not detecting home theatre

HannahEd01 — Wed, 16 Feb 2022 12:08:14 GMT

Hey crackerdooby, that was my suspicion. Try re-configuring the Bravia Sync settings and let me know how it goes.

Re: XH9096 and HTX 8500 soundbar not detecting home theatre

crackerdooby — Fri, 18 Feb 2022 08:31:23 GMT

So after loads of fiddling, this is what I eventually done:

Turn off Bravia Sync and delete previous devices

Disconnect all HDMI devices

Power cycle the TV

Turn on Bravia Sync

Connect the sound bar only

Initially still didn't find the device

After some time later it eventually found it and now all working again

Something is really dodgy about Bravia Sync. But will see how stable it is now as had the same setup for over a year now before this problem and no issues.

Thanks

Re: XH9096 and HTX 8500 soundbar not detecting home theatre

HannahEd01 — Wed, 23 Feb 2022 14:20:53 GMT

@ crackerdooby, glad to hear it worked. Keep an eye on it and let us know.

Re: XH9096 and HTX 8500 soundbar not detecting home theatre

Csabi1984 — Wed, 23 Feb 2022 15:07:23 GMT

My question would be, do I have to turn off the TV to unplug the HDMI device?

Re: XH9096 and HTX 8500 soundbar not detecting home theatre

HannahEd01 — Wed, 23 Feb 2022 15:41:49 GMT

@ Csabi1984, that's the safest procedure yes.