topic Re: xe9305 tv sound is good at 23 on Freeview but has to be set at 55 on Netflix and then has hig... in Android TV

xe9305 tv sound is good at 23 on Freeview but has to be set at 55 on Netflix and then has high base

michaelsimac — Thu, 29 Apr 2021 12:26:53 GMT

Re: xe9305 tv sound is good at 23 on Freeview but has to be set at 55 on Netflix and then has hig...

Anonymous — Thu, 06 May 2021 15:21:47 GMT

Hi Michaelsimac,

Was it always like this? and we are talking about built in Netflix, correct?

Re: xe9305 tv sound is good at 23 on Freeview but has to be set at 55 on Netflix and then has hig...

michaelsimac — Fri, 07 May 2021 10:18:01 GMT

Yes it has always been like this and yes Netflix is built in,

Re: xe9305 tv sound is good at 23 on Freeview but has to be set at 55 on Netflix and then has hig...

Joe_Dohn — Fri, 07 May 2021 13:14:16 GMT

Have you tried clearing the cached data for the TV or updating the software for example?

Re: xe9305 tv sound is good at 23 on Freeview but has to be set at 55 on Netflix and then has hig...

michaelsimac — Sat, 08 May 2021 10:49:01 GMT

Hi software is the latest but I dont know what cache is or how to clear it. m

Re: xe9305 tv sound is good at 23 on Freeview but has to be set at 55 on Netflix and then has hig...

Anonymous — Tue, 18 May 2021 16:48:06 GMT

Hi Michaelsimac,

You can press on HOME- settings- storage and reset- internal shared storage- cashed data.

Re: xe9305 tv sound is good at 23 on Freeview but has to be set at 55 on Netflix and then has hig...

michaelsimac — Wed, 19 May 2021 11:31:16 GMT

thanks for help m

Re: xe9305 tv sound is good at 23 on Freeview but has to be set at 55 on Netflix and then has hig...

Joe_Dohn — Wed, 19 May 2021 13:37:26 GMT

@michaelsimac Has this solved it for you?

Re: xe9305 tv sound is good at 23 on Freeview but has to be set at 55 on Netflix and then has hig...

michaelsimac — Thu, 20 May 2021 10:32:22 GMT

no still the same!! m

Re: xe9305 tv sound is good at 23 on Freeview but has to be set at 55 on Netflix and then has hig...

Joe_Dohn — Thu, 20 May 2021 12:53:29 GMT

Double-check that you have the latest v6.7140 version, then go for a factory reset.

Just to be sure, I'm assuming when you say "Freeview" you're referring to having the aerial connected to the back of the TV and not a Freeview box, is that right?

- JD