topic Re: Sony 48WD650 TV, old issue... in Android TV

Sony 48WD650 TV, old issue...

AlexandruRai — Thu, 03 Dec 2020 13:27:46 GMT

I and a friend have the Sony 48WD650 TV that was upgraded not long ago and we realized the teletext still having great issues. Both have the same issue and but I will attach a photo of my tv latest system data and a clip showing how bad it reacts. Take note that is says that it have the latest system upgrades. Please help!

Here is my video: https://drive.google.com/file/d/1RPVpfzLWCs64ZAgPvN4ipuhaWSw3jeqB/view?usp=sharing

Re: Sony 48WD650 TV, old issue...

Joe_Dohn — Fri, 04 Dec 2020 11:08:36 GMT

You're not currently on the latest software version, it shows 8.213 on your TV, while the latest is 8.219. Try the steps in the update link then check if you still have the same issue.

Re: Sony 48WD650 TV, old issue...

AlexandruRai — Fri, 04 Dec 2020 11:29:34 GMT

Please read carefully and see that we tried to upgrade and it says that: you have the latest software... and cannot proceed further... Please help!

Re: Sony 48WD650 TV, old issue...

Joe_Dohn — Fri, 04 Dec 2020 12:08:36 GMT

The link shows a 2nd update method using a USB stick, which is the recommended way to update whenever the TV fails to see the update using the built-in feature.

Re: Sony 48WD650 TV, old issue...

AlexandruRai — Fri, 04 Dec 2020 13:46:24 GMT

But why fails?! Isn't it suppose to work?! How to upgrade through USB?

Re: Sony 48WD650 TV, old issue...

AlexandruRai — Mon, 07 Dec 2020 10:17:45 GMT

Manual solved it but it's still not normal when its automatic upgrade settings didn't do what was supposed to do.

Thank you for helping!

Re: Sony 48WD650 TV, old issue...

Joe_Dohn — Mon, 07 Dec 2020 14:47:03 GMT

Whoops, sorry for not giving enough details!

When I said "fails" I meant that the TV can't find it, which basically means it hasn't "rolled out" to your TV over the OTA (Over the Air) feature yet. Which happens a lot, especially if the TV wasn't connected to the Internet during the rollout period.

Tthis happens a lot and is pretty much par for the course nowadays, which is why manual updates are available for most things that support updating in general.

Hope this helps!

Re: Sony 48WD650 TV, old issue...

AlexandruRai — Mon, 07 Dec 2020 14:57:39 GMT

I see...

All the best!

Thank you!