topic Re: How do you operate the new NOWTV app on Sony AF9 to get back to the menu after selecting a ser in Android TV

How do you operate the new NOWTV app on Sony AF9 to get back to the menu after selecting a service

davidg-williams — Sat, 24 Oct 2020 15:46:10 GMT

Re: How do you operate the new NOWTV app on Sony AF9 to get back to the menu after selecting a ser

royabrown2 — Sun, 25 Oct 2020 16:56:49 GMT

Exit?

Re: How do you operate the new NOWTV app on Sony AF9 to get back to the menu after selecting a ser

davidg-williams — Mon, 26 Oct 2020 10:57:36 GMT

There is no Exit button on TV controller. I tried the 'Back' button then directional arrow buttons etc. The only thing that worked was switching TV off and disconnecting it from the internet, then restarting it all again!

Re: How do you operate the new NOWTV app on Sony AF9 to get back to the menu after selecting a ser

rooobb — Mon, 26 Oct 2020 11:36:46 GMT

I don't know how the app is developed, but whatever control they implemented the Home button should work without the need to switch off the tv...

Re: How do you operate the new NOWTV app on Sony AF9 to get back to the menu after selecting a ser

royabrown2 — Mon, 26 Oct 2020 13:57:45 GMT

@davidg-williams

No?

https://www.sony.com/electronics/support/res/manuals/4736/cb177e3470e0669d2d2bad223089a15c/47367981M.pdf

EXIT
Return to the previous screen or exit from the menu. When an Interactive Application service is available, press to exit from the service.

Or maybe this is a case of :-

The remote control shape, location, availability and function of remote control buttons may vary depending on your region/country/TV model

Re: How do you operate the new NOWTV app on Sony AF9 to get back to the menu after selecting a ser

davidg-williams — Wed, 04 Nov 2020 14:00:32 GMT

I found that pressing the left arrow key goes back to menu if you do it straight away and the downward arrow allows you to navigate down the list. However once you start to watch a program (eg football) and want to swap to another (eg Formula 1) it doesn't work.

The app is not very resilient and freezes if there is a delay to NowTV. I've tried swopping to another app (eg Amazon prime) and then back again after some time and this has worked on occasions, but I've also been forced to disconnect the tv from the wireless network to restart everything again.

Re: How do you operate the new NOWTV app on Sony AF9 to get back to the menu after selecting a ser

Joe_Dohn — Wed, 04 Nov 2020 16:37:25 GMT

If the app is glitching/performing poorly, try clearing the TV's cached data (Device Preferences - Storage - Internal Shared Storage - Cached data) or accessing the specific settings of the App and resetting it alone (Clear data and cache).

Re: How do you operate the new NOWTV app on Sony AF9 to get back to the menu after selecting a ser

Tonycv51 — Tue, 10 Nov 2020 18:14:38 GMT

Not noticed any issues on my XF. If I'm playing a film the back button takes me back to the film listing, back again to the now menu, back again gives you the leave or stay in the app. Up or Down button when playing a movie or show brings up now playing at the bottom