topic Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015 in Android TV

BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

Publiclyavailable — Fri, 11 Dec 2015 09:58:15 GMT

Has anyone performed the firmware update for Android TVs which Sony announced on the 8th December 2015 and which they claim to have scheduled for release for the 10th December 2015?

It is meant to address the following reported issues:

Responsiveness of the IR remote control
Occasional black screen while powering on the TV
Occasional black screen with sound when switching off the TV
TV rebooting during channel changing

Did it do what it was meant to?
Did it cure anything else?
Did it cause any new issues?
How would you rate it 1= poor 5 = good

Here's the Link for those who may be unaware.... (opens in new tab)

Let us all know how you got on.

P.S.
If you're waiting for a real spec upgrade to get somewhere close to what you may have expected when you bought your set, the first sign of that is now pushed out to 31st March 2013.

Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

dobooth13 — Fri, 11 Dec 2015 14:37:35 GMT

I updated my 49X83 yesterday with no problems with the update process. It does take about 30 minutes and I have super fast broadband.

I have only had the TV for 5 days. I had the blank screen bug once in the first 4 days.

I am pleased Sony have decided to address stability but it is too early to say if it has been fixed or not.

Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

mostlyhuman — Sat, 12 Dec 2015 19:17:41 GMT

updated my KD49x8309cbu yesterday.

Only notice 1 issuse. in bottom left hand corner of screen I have the messsage Safe mode. how do i deal with it any help please

Thanks

Tim

Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

malcky — Sun, 13 Dec 2015 10:08:46 GMT

I set up the KD-65X8509C for my dad yesterday and it did perform a firmware update when I was setting it up, however I could not tell you if the firmware update is the one from 3 days ago or not....I will assume it is.

The update went through smoothly with no issues of any kind, however as he only got it yesterday I have no clue if there is any stability or bug issues with the TV or not.

One thing im defo not happy about is that I could not find the Plex app anywhere.....such a different menu system from my own TV (Sony KDL55W829B) which does have the Plex app.

Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

Anonymous — Sun, 13 Dec 2015 10:15:13 GMT

@malcky - ive answered your Plex question in your other thread.

Thanks for your answer abour the firmware update

Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

stegabilly — Sun, 13 Dec 2015 17:19:55 GMT

Search for Plex in the Google Play store, that's where I downloaded it onto my X85

Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

Jagular — Mon, 14 Dec 2015 09:43:07 GMT

if I recall correctly, I had to install Plex from the play store (KD-49X8005C)

Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

Jagular — Tue, 22 Dec 2015 10:08:01 GMT

The KD-49X8005C update applied OK for me I think (the wife set it off while I wasn't there). I only have one question though... what happeded to YouView? The TV guide is now red, you can't scroll back in time and the title in the top right says "Freeview". Do I need to go somewhere & accept a new terms of service and/or turn it on again? I had a look but can't see where to do this.

Edit: DNS settings caused the TV updater to geolocate outside the UK and applied the wrong firmware (PKG2.647.0052EUB) instead of the december UK update (PKG2.645.0052EUA). Looks like YouView isn't just turned off in on UK firmware, it's actually not present. Waiting on second line support for a fix...

Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

rrrmiz — Mon, 14 Dec 2015 10:38:35 GMT

My Touchpad TV Remote RMF-TX100E stopped working after the upgrading a KD-55X9005C.

I am trying to reconnect it, but nothing happens.

I see the little red light blinking under the hood when performing the volume-down + mic-btn-3-seconds operation.

/Misi

Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

rrrmiz — Mon, 14 Dec 2015 11:17:31 GMT

The touchpad remote now works.

I do not think this is related, but I tried to reset my remote without success: http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/68153

I set my TV into pairing mode and pressed VOL-down + Mic-btn in three seconds, but this did not seem to work this time either: http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/66473
I then did a real shutdown of the TV by pressing the On/Off-button on the normal remote for a long time.
At the same time as the TV started to shut down, a pairing-success message flashed by on the screen.
After the TV restarted the touchpad remote now works.

To verify that your remote is in pairing mode, remove the cover and the red led should be blinking continously.

/Misi

Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

Jwhite69 — Sat, 09 Jan 2016 22:10:28 GMT

Any help appreciated , purchased a Sony 55X8509CBU in October which has been fine until we did the software update on Thursday. This has left the TV with the following faults that I just cannot resolve -

- it will not turn off unless we turn power off, the screen goes off with the remote but the sound still plays through tv

- when switching from sky to smart TV (YouTube) it still plays the sky channel sound aswell as the YouTube channel

- the remote needed to be re paired

- it doesn't always recognise hdmi 1&2 when switching over

I will be contacting the retailer on Monday regarding the faults but expected much more than this when purchasing a Sony TV.

best regards

Jon

Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

Tarzion — Sun, 10 Jan 2016 08:07:02 GMT

I want to downgrade to this firmware from the EU firmware as the blank screen issue is killing me.

How do I do that?

Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

Jagular — Sun, 10 Jan 2016 20:52:14 GMT

It's a TV, but just an android device. You should in theory be able to sideload an earlier version of the firmware via the android dev tools and adb sideload.

The procedure for a Nexus 5 is here, but I haven't looked into booting the TV into recovery mode. It may be a case of holding down a button combination on the on-set controls whilst plugging in the set.

There is a firmware update scheduled for the end of Feb, I'm going to just wait till then. In the meantime, I've turned off automatic updates so I can apply the Feb update via USB stick.

Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

Anonymous — Mon, 11 Jan 2016 01:42:53 GMT

Hi there

Unfortunately at this stage there is no way to roll-back firmware updates.

Cheers

Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

Tarzion — Tue, 12 Jan 2016 14:37:46 GMT

I have got the recovery software and the instructions from Sony support but it doesn't seem to work.

:smileyrolleyes::smileyrolleyes::smileyrolleyes:

Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

Jagular — Tue, 12 Jan 2016 15:44:49 GMT

Want to post the procedures here & the problem yoiu're having? Happy to offer any help I can.

Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

Tarzion — Tue, 12 Jan 2016 15:58:32 GMT

I can't get step 9 onwards to work.

1- Make sure you have a USB memory device at hand with at least 1 GB of memory and format it, selecting the FAT32 file system
2- Download the recovery software package and unzip the file
3- Copy the extracted file to the root directory of the formatted USB memory device
4- Turn on the TV set
5- Insert the USB memory device into the USB slot located at the side of the unit
6- Pull out the power plug and wait for at least 10 seconds
7- Reinsert the power plug
8- Press the key to turn the unit on and confirm that the LED under the SONY logo at the bottom of the TV set turns on in green
9- After 20 to 30 seconds, confirm that the LED starts blinking in amber color. LED blinking indicates that the firmware update is installing
10- After 1 to 2 minutes, the LED should stop blinking. Press the key to turn on the TV
11- If the SONY logo appears on the screen and the LED turns on in green, the recovery software installation was successful.
12- Pull out the USB memory device from the TV
13- Finally, we recommend updating to the latest firmware for your Bravia TV by going to this page and following the update instructions

IMPORTANT: During the firmware installation process, do not remove the USB device, switch off the TV set or remove the power plug.

Below is the link for downloading the recovery software:

download.sony-europe.com/pub/tv/ITC3_RECV_STEU1.ZIP

Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

podge3 — Tue, 12 Jan 2016 21:39:36 GMT

@Tarzion - Does this software allow you to switch to an equal or earlier software?

Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

Tarzion — Wed, 13 Jan 2016 07:37:55 GMT

As per Sony you can rollback to any firmware otherwise the recovery procedure would be pointless.

Has anybody managed to get it working as yet?

Re: BRAVIA ANDROID FIRMWARE UPDATE 10 DEC 2015

podge3 — Wed, 13 Jan 2016 13:29:03 GMT

Can I ask where you get this software? I would like to roll back my firmware also but have a different model TV to yours.

Thanks.