topic New KD-43X8309C hanging after initial setup in Android TV

New KD-43X8309C hanging after initial setup

dmcweeney — Fri, 22 Jan 2016 13:13:55 GMT

Hi,

Went to setup a new KD-43X8309C last night.

After the initial set of steps it asked me if I wanted to download the latest software updates, which I did. It did the big download first and got that installed.

After about an hour the tv changed from the white flashing indicator to 6 red flashes.

At one stage I hit power on the remote and the screen came on to say it was updating something like app 20 of 129.

Waited another hour. Tried a couple of power offs. Still nothing.

After power up the white indicator starts flashing and then goes to the 6 red flashes.

Left it for the night and it was still the same this morning.

Any ideas of what the problem is or how to do a factory reset without the screen coming on. TV is not responding to the remote control.

TV is going back to Currys tomorrow if problem is not resolved.

Thanks

Donal

Re: New KD-43X8309C hanging after initial setup

Caledonian_TV — Fri, 22 Jan 2016 13:49:19 GMT

@dmcweeney wrote:

TV is going back to Currys tomorrow if problem is not resolved.

Read - or rather sample - the long thread on these sets... They are a nightmare,with fundamental design flaws.

Returning it may well be your best option; especially at this stage.

Re: New KD-43X8309C hanging after initial setup

Anonymous — Fri, 22 Jan 2016 14:04:44 GMT

Hi there

The 6x flashing red light (or blinks) generally indicates a hardware failure. Advise you to contact the retailer and get them to exchange the tv.

Cheers